Firoze Ali Email & Phone Number

Client Success Account Manager @ LEAD School

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Firoze Ali Location

Bengaluru, KA, IN

Firoze Ali Work

Client Success Account Manager @ (March 2024 - Present)
Assistant Manager - Retention and Repayments @ BYJU'S (July 2023 - February 2024)
Senior Process Specialist @ BYJU'S (April 2022 - July 2023)
Marketing Executive @ (October 2019 - August 2020)
Operation Associate in Campaign Marketing @ BYJU'S (Think & Learn Pvt. Ltd.) (July 2018 - January 2019)
Operations Associate @ BYJU'S (Think & Learn Pvt. Ltd.) (July 2018 - January 2019)

Firoze Ali Skills

Account Management
Analytical Skills
Attention to Detail
Audit Reports
Auditing
Bill Payment
Brand Awareness
Business Analysis
Business Economics
Business Strategy
Business-to-Business (B2B)
Campaign Execution
Campaigns
Chat
Client Relations
Client Services
Communication
Confidentiality
Creativity Skills
Cross-Selling
Customer Conversion
Customer Experience
Customer Interaction
Customer Loyalty
Customer Relationship Management (CRM)
Customer Retention
Customer Satisfaction
Customer Service
Customer Success
Daily Operations
Databases
Decision-Making
Digital Marketing
E-Learning
Electronic Payment Processing
End User Training
English
Facilitated Process
Global Client Management
Google Sheets
Growth Initiatives
HubSpot
Interpersonal Skills
Key Account Acquisition & Retention
Key Account Management
Key Account Relationship Building
Key Performance Indicators
Lead squared
Leadership
Managed Services
Management
Managing Agency Relationships
Market Planning
Marketing
Marketing Campaign Management
Marketing Campaigns
Microsoft Excel
Negotiation
Operation management
Operational Efficiency
Operations
Operations Management
Oral Communication
Organization Skills
Payment Gateways
Payment Systems
Post-Sales
Presentations
Problem Solving
Refund and dispute handling
Refund nd dispute handling
Responsiveness
Retention Management
Root Cause Problem Solving
Sales Support Tools
Salesforce
Secured Transactions
Service-Level Agreements (SLA)
Slack
Social Media Communications
Software as a Service (SaaS)
Stakeholder Management
Strategic Account Growth
Supervisory Skills
Support Management
Team Leadership
Team Management
Teamwork
Time Management
Trend Analysis
Troubleshooting
Up sell
Upselling

Firoze Ali Summary

Firoze Ali, based in Bengaluru, KA, IN, is currently a Client Success Account Manager at LEAD School. Firoze Ali brings experience from previous roles at BYJU'S, Extramarks Education India Pvt. Ltd. and BYJU'S (Think & Learn Pvt. Ltd.). With a robust skill set that includes Account Management, Analytical Skills, Attention to Detail, Audit Reports, Auditing and more. Firoze Ali has 1 mobile phone numbers on RocketReach.