Fiona Veitch Email & Phone Number
Senior Director Central Reservations @ Sani/Ikos Group
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Fiona Veitch Location
- United Kingdom
Fiona Veitch Work
- Senior Director Central Reservations @ (September 2025 - Present)
- Regional Vice President CEC EMEA and CALA @ (March 2020 - September 2025)
- Senior Director of Global Contact Centres @ (November 2013 - March 2020)
- Head of Contact Centre UK and ROI @ (October 2010 - November 2013)
- Offshore Client Relationship Manager and Outsource Manager @ (December 2009 - October 2010)
- Customer Services Manager, Energy First @ (April 2009 - November 2009)
- Head of Contact Centre Operations @ QHotels (June 2005 - November 2008)
- Manager, Mortgage Sales @ first direct (June 2002 - June 2005)
- Team Manager and Trainer, Customer Services @ first direct (July 1998 - June 2002)
Fiona Veitch Education
- York College of Arts and Technology
(Business Studies)
Fiona Veitch Skills
- Call Center
- Employee Engagement
- Customer Service
- Customer Satisfaction
- Teamwork
- Contact Centre
- Customer Experience
- People Management
- Performance Management
- Change Management
- Coaching
- Outsourcing
- Team Management
- Strategic Planning
- Management
- Call Centers
- Leadership
- Recruiting
- Contact Centers
- Strategy
- Training
- Business Process Improvement
Fiona Veitch Summary
- Fiona Veitch, based in United Kingdom, is currently a Senior Director Central Reservations at Sani/Ikos Group. Fiona Veitch brings experience from previous roles at Marriott International, Jumeirah Group / Jumeirah Hotels & Resorts, Nestlé Nespresso SA and Centrica. Fiona Veitch holds a York College of Arts and Technology. With a robust skill set that includes Call Center, Employee Engagement, Customer Service, Customer Satisfaction, Teamwork and more. Fiona Veitch has 1 emails and 1 mobile phone numbers on RocketReach.
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