Fiona Veitch Email & Phone Number
Senior Director Central Reservations @ Sani/Ikos Group
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Fiona Veitch Location
- United Kingdom
Fiona Veitch Work
- 2025 -now Senior Director Central Reservations @
- 2020 -2025 Regional Vice President CEC EMEA and CALA @
- 2013 -2020 Senior Director of Global Contact Centres @
- 2010 -2013 Head of Contact Centre UK and ROI @
- 2009 -2010 Offshore Client Relationship Manager and Outsource Manager @
- 2009 -2009 Customer Services Manager, Energy First @
- 2005 -2008 Head of Contact Centre Operations @ QHotels
- 2002 -2005 Manager, Mortgage Sales @ first direct
- 1998 -2002 Team Manager and Trainer, Customer Services @ first direct
Fiona Veitch Education
- York College of Arts and Technology
(Business Studies)
Fiona Veitch Skills
- Call Center
- Employee Engagement
- Customer Service
- Customer Satisfaction
- Teamwork
- Contact Centre
- Customer Experience
- People Management
- Performance Management
- Change Management
- Coaching
- Outsourcing
- Team Management
- Strategic Planning
- Management
- Call Centers
- Leadership
- Recruiting
- Contact Centers
- Strategy
- Training
- Business Process Improvement
Fiona Veitch Summary
- Fiona Veitch, based in United Kingdom, is currently a Senior Director Central Reservations at Sani/Ikos Group. Fiona Veitch brings experience from previous roles at Marriott International, Jumeirah Group / Jumeirah Hotels & Resorts, Nestlé Nespresso SA and Centrica. Fiona Veitch holds a York College of Arts and Technology. With a robust skill set that includes Call Center, Employee Engagement, Customer Service, Customer Satisfaction, Teamwork and more. Fiona Veitch has 1 emails and 1 mobile phone numbers on RocketReach.
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