Fiona Smith Email
Customer Success Director @ Aera Technology
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Fiona Smith Location
- United Kingdom
Fiona Smith Work
- Customer Success Director @ (May 2026 - Present)
- Supply Chain Control Tower Program Lead @ (November 2023 - March 2026)
- Global Process Mining COE Lead @ (January 2023 - November 2023)
- Process Mining Value Lead - International Zone @ (May 2022 - January 2023)
- Global IT Demand and Project Management Lead @ (January 2019 - May 2022)
- Global PMO Systems and Process Manager @ (November 2012 - December 2018)
- European SAP Implementation Cutover Manager @ (September 2011 - October 2012)
- European Change and Release Analyst @ (June 2006 - September 2011)
Fiona Smith Education
- St John Rigby College
Fiona Smith Skills
- MS Project
- SOX
- Remedy
- SAP
- SharePoint
- Auditing
- Macro
- Compliance
- Visio
- Excel
- MS Office Suite
- Workflow
- Change Management
- Incident Management
- Configuration Management
- ITIL
- Process Improvement
- Process Development
- Programming
- Problem Solving
- Administration
- Organizing
- Punctual
- Presentation Preparation
- Time Management
- Problem Management
- Dashboards
- Project Implementation
- International Project Management
- PMO
- SAP Implementation
- Service Desk
- ITIL v3 Foundations Certified
- Service Delivery
- Continuous Improvement
- Cross-functional Team Leadership
- Microsoft Excel
- Process Simulation
- BMC Remedy
- SAP R/3
- SAP ERP
- IT Management
- IT Service Management
- Microsoft Project
- Customer Service
- Security
- Cross Functional Team Leadership
- Project Management
- Tableau
- Planview Enterprise
- Microsoft Power Bi
Fiona Smith Summary
- Fiona Smith, based in United Kingdom, is currently a Customer Success Director at Aera Technology. Fiona Smith brings experience from previous roles at The Kraft Heinz Company. Fiona Smith holds a St John Rigby College. With a robust skill set that includes MS Project, SOX, Remedy, SAP, SharePoint and more. Fiona Smith has 2 emails on RocketReach.
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