Fiona O'Shea's Location
Birmingham, GB
Fiona O'Shea's Work
- Director - Collections and Recoveries @ HSBC
- Operations Manager, Collections and Recoveries @ HSBC
- Head of Business Banking Contact Centre @ HSBC
- Senior Implementation Manager @ HSBC
- Senior Project Manager (Contract) @ HSBC
- Implementation Project Manager (Contract) @ The Ro al Bank Of Scotland Group
- Project Manager (Contract) @ The Ro al Bank Of Scotland Group
- Senior Change Analyst (Contract) @ The Ro al Bank Of Scotland Group
- Operations Manager @ HomeServe UK
- Team Manager @ HomeServe UK
Fiona O'Shea's Education
- Dudley College of Technology
Fiona O'Shea's Skills
- Change Management
- Performance Management
- Management
- Call Centers
- Strategy
- CRM
- Stakeholder Management
- Customer Experience
- Financial Services
- Contact Centers
Fiona O'Shea's Summary
Fiona O'Shea, based in Birmingham, GB, is currently a Director - Collections and Recoveries at HSBC, bringing experience from previous roles at HSBC and HSBC Commercial Banking. Fiona O'Shea holds a Dudley College of Technology. With a robust skill set that includes Change Management, Performance Management, Management, Call Centers, Strategy and more, Fiona O'Shea contributes valuable insights to the industry. Fiona O'Shea has 3 emails on RocketReach.
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