Fiona Jordan Email
Senior Project Manager Salesforce @ Arcus Global
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Fiona Jordan Location
- Peterborough, GB
Fiona Jordan Work
- Senior Project Manager Salesforce @ (March 2017 - Present)
- Project Manager Salesforce @ (April 2016 - March 2017)
- Problem Manager @ (February 2011 - March 2016)
- Problem Manager @ (May 2008 - February 2011)
- Problem Management Service Delivery Manager @ (January 2007 - January 2008)
- Service Delivery Manager @ (January 2004 - January 2007)
- IT Project Manager @ (January 1999 - January 2004)
- IT Helpdesk Manager @ (January 1998 - January 1999)
- IT Helpdesk Analyst @ (January 1997 - January 1998)
Fiona Jordan Education
- Nottingham Trent University
(Music)
1994-1997
Fiona Jordan Skills
- ITIL v3 Foundations Certified
- Problem Management
- IT Service Management
- Project Management
- Service Delivery
- Service Level Management
- Process Improvement
- Service Improvement
- Management
- ITIL
- Incident Management
- Problem Solving
- Salesforce.com
- Cloud Computing
- Business Process Improvement
- IT Operations
- Stakeholder Management
- Technical Support
- Project Delivery
- IT Management
- Strategy
- Change Management
- Strategic Planning
Fiona Jordan Summary
- Fiona Jordan, based in Peterborough, GB, is currently a Senior Project Manager Salesforce at Arcus Global. Fiona Jordan brings experience from previous roles at Serco, News Uk, Bt and CSC. Fiona Jordan holds a 1994 - 1997 Nottingham Trent University. With a robust skill set that includes ITIL v3 Foundations Certified, Problem Management, IT Service Management, Project Management, Service Delivery and more.
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