Fiona Gregory Email & Phone Number
Head of ESR Customer Relations
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Fiona Gregory Location
- Sheffield, GB
Fiona Gregory Work
- 1983 -now Head of ESR Customer Relations @ IBM Global Business Process Services
- 1983 -2015 Head of ESR Customer Relations @
- 2005 -2012 ESR Client Relationship Manager Lead @
- 1998 -2005 Production Services Manager @
Fiona Gregory Education
- Stannington College, Sheffield
- Newfield Secondary School, Sheffield
Fiona Gregory Skills
- Customer Relations
- Customer Service
- Customer Satisfaction
- Documentation
- Quality Assurance
- People Skills
- People Management
- Managing Employees
- Managing Processes
- Management
- Software Documentation
- Business Process Improvement
- ESR
- Leadership
- ITIL
- IT Service Management
- Process Improvement
- Performance Management
- Service Management
- Change Management
- Project Delivery
- PRINCE2
- Stakeholder Management
- Service Delivery
- CRM
- Business Process
- Business Analysis
- Governance
- Sla
- Outsourcing
- Business Transformation
- Vendor Management
- Customer Relationship Management (CRM)
- Marketing
- Microsoft Excel
- Microsoft Word
- Customer Relationship Management Crm
- Sales
- Customer Relationship Management
Fiona Gregory Summary
- Fiona Gregory, based in Sheffield, GB, is currently a Head of ESR Customer Relations at IBM Global Business Process Services. Fiona Gregory brings experience from previous roles at McKesson UK and McKesson. Fiona Gregory holds a Stannington College, Sheffield. With a robust skill set that includes Customer Relations, Customer Service, Customer Satisfaction, Documentation, Quality Assurance and more. Fiona Gregory has 1 emails and 1 mobile phone numbers on RocketReach.
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