Filipe Simoes Location
New York, United States
Filipe Simoes Work
- @ Ingram Micro
- 2021 - now Head of Customer Support, Americas @ Armstrong Fluid Technology
- 2018 - 2021 Senior Manager Contact Centers @ Cubic Transportation Systems
- 2015 - 2018 Call Center Director @ Gogotech Inc
- 2012 - 2015 Call Center Operations Manager @ Bizstrides
- 2008 - 2012 National Director of Inside Sales @ iServiceWorld
- 2007 - 2008 Call Center Manager @ Slomin's Inc.
Filipe Simoes Education
- University at Buffalo
- Oregon State University
- Hudson County Community College
Filipe Simoes Skills
- Call Center Development
- Call Center
- Inbound
- Contact Centre
- Outbound
- Coaching
- Workforce Management
- Customer Experience
- Customer Acquisition
- Operations Management
Filipe Simoes Summary
Filipe Simoes, based in New York, United States, is currently a Head of Customer Support, Americas at Armstrong Fluid Technology. Filipe Simoes brings experience from previous roles at Ingram Micro, Cubic Transportation Systems, Gogotech and Bizstrides. Filipe Simoes holds a University at Buffalo. With a robust skill set that includes Call Center Development, Call Center, Inbound, Contact Centre, Outbound and more. Filipe Simoes has 4 emails and 1 mobile phone numbers on RocketReach.
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