Filipe Simoes Email & Phone Number
Senior Manager Unified Support @ Ingram Micro
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Filipe Simoes Location
- New York, United States
Filipe Simoes Work
- 2026 -now Senior Manager Unified Support @
- 2021 -2026 Head of Customer Support, Americas @
- 2018 -2021 Senior Manager Contact Centers @
- 2015 -2018 Call Center Director @
- 2012 -2015 Call Center Operations Manager @ Bizstrides
- 2008 -2012 National Director of Inside Sales @
- 2007 -2008 Call Center Manager @
Filipe Simoes Education
- University at Buffalo
Master of Business Administration - MBA (Business Administration and Management, General)
2027-2027 - Hudson County Community College
Associate's degree (Business Administration and Management, General)
- Oregon State University
Bachelor of Science - BS (Business Administration - Cum Laude)
Filipe Simoes Skills
- Call Center Development
- Call Center
- Inbound
- Contact Centre
- Outbound
- Coaching
- Workforce Management
- Customer Experience
- Customer Acquisition
- Operations Management
- Sales Management
- Strategic Planning
- Outsourcing
- Team Management
- Account Management
- Customer Service
- Team Building
- Customer Retention
- IVR
- Sales Operations
- Business Development
- CRM
- Customer Satisfaction
- Team Leadership
- BPO
- Vendor Management
- Direct Sales
- Lead Generation
- Inbound Marketing
- Contact Centers
- Business Strategy
- Management
- Start-ups
- New Business Development
- Sales
- Telecommunications
- B2B
- Marketing
- Strategy
- Call Centers
- Networking
- Strategic Partnerships
- Sales Process
- Outsourcing Management
- Offshoring
- E-commerce
- Customer Relationship Management (CRM)
- Business Process Outsourcing (BPO)
Filipe Simoes Summary
- Filipe Simoes, based in New York, United States, is currently a Senior Manager Unified Support at Ingram Micro. Filipe Simoes brings experience from previous roles at Armstrong Fluid Technology, Cubic Transportation Systems, Gogotech and Bizstrides. Filipe Simoes holds a 2027 - 2027 Master of Business Administration - MBA in Business Administration and Management, General @ University at Buffalo. With a robust skill set that includes Call Center Development, Call Center, Inbound, Contact Centre, Outbound and more. Filipe Simoes has 3 emails and 2 mobile phone numbers on RocketReach.
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