Fiko Information

FIKO deliver state of the art callcenter solutions provided as a service. We rely on the solution delivered from Altitude Software set up in a secure environment located in our data center. The hosted solution can be integrated in our environment over the internet. The Altitude uCi suite offers communication over several channels between your agents and your customers. All channels are gathered in one single environment which can be integrated in your own desktops over the Internet. As a partner of Altitude we provide installations, configurations and integrations of all available products in the Altitude suite. We also provide reports, voice recording solutions and sms handling integrated with the solution.