Head of Business Development and Operations (EMEA and LATAM) @ Ennova S.p.A (April 2017 - December 2018)
Head of Customer Operations @ (September 2014 - April 2017)
Outsourcer Account Manager @ (January 2011 - August 2014)
Process Specialist – Customer Care @ (March 2006 - December 2010)
Customer Care Team Leader @ (June 2001 - March 2006)
Customer Care Agent and Training Supervisor @ (April 1998 - May 2001)
Fernando Palumbo Education
Karl Friedrich Gauss
(Liceo linguistico)
1989-1994
Uninettuno
(Scienze della comunicazione e dell'informazione)
2012
Fernando Palumbo Skills
Project Management
Negoziazione
Gestione vendite
Vendite
VAS
Customer Service
Team Management
Call Centers
Mobile Devices
Process Improvement
Social Networking
Telecommunications
Start-ups
Customer Satisfaction
Telecomunicazioni
VoIP
Customer experience
Gestione prodotti
Assistenza clienti
Call center
Dispositivi mobili
Gestione team
Soddisfazione del cliente
Start-up
Outsourcing
Team leadership
CRM
Management
Start Ups
Fernando Palumbo Summary
Fernando Palumbo, based in Rome, IT, is currently a Chief Commercial Officer (CCO) at TXT Ennova. Fernando Palumbo brings experience from previous roles at Ennova S.p.A, Ennova and TIM. Fernando Palumbo holds a 1989 - 1994 Karl Friedrich Gauss. With a robust skill set that includes Project Management, Negoziazione, Gestione vendite, Vendite, VAS and more. Fernando Palumbo has 2 emails on RocketReach.
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