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Fernando Matos Location
Philadelphia, PA, US
Fernando Matos Work
Application Service Delivery Analyst @ (June 2026 - Present)
Contract Consultant @ IESE- Institute of Social and Economic Studies (January 2026 - March 2026)
Implementation Consultant @ (February 2022 - October 2025)
Implementation Consultant @ (February 2022 - October 2025)
Professional Services Consultant @ Eptura (formerly Condeco Software) (February 2022 - October 2025)
Solutions Consultant @ Condeco (February 2022 - March 2023)
IT Technician II @ (February 2018 - March 2022)
Service Desk Technician @ Inglis Foundation (January 2018 - February 2021)
IT Intern @ Instituto Nacional de Comunicação (July 2017 - December 2017)
Fernando Matos Education
La Salle University
Bachelors (Marketing)
2010-2015
La Salle University
B.A. in Marketing (Marketing)
Fernando Matos Skills
AI & Automation
Access Management
Active Directory
Agile Project Management
Assistive Technology
Authentication Systems
Automation
Computer Repair
Confluence
Customer Advocacy
Customer Education
Customer Engagement
Customer Product Training
Customer Satisfaction
Customer Satisfaction (CSAT)
Customer Service
Customer Success
Desktop Computers
Embedded Software
Enterprise Consulting
Enterprise Software Implementation
Executive Reporting
Group Policy
Hardware Deployments
Hardware Support
Help Desk Support
Higher Education Marketing
Human Resources Information Systems (HRIS)
IT Hardware Support
IT Project & Program Management
IT Service Delivery
ITIL Process
Implementation Experience
Implementation Methodology
Information Technology
JavaScript
Knowledge Graphs
Mac
Marketing Education
Microsoft Intune
Microsoft Office
Microsoft Project
Microsoft Server Platforms
Office 365
Office 365 Administration
Okta Identity Cloud
Onboarding
Operating Systems
Operations Improvement
Operations Process Improvement
Portuguese
Process Improvement
Professional Services
Project Management
Project Plans
Proxyclick by Eptura
Service Delivery Optimization
Service Desk Management
Service Implementation
Service Optimization
Single Sign-On (SSO)
Smartsheet
Software Development Life Cycle (SDLC)
Software Documentation
Software Integration
Software Troubleshooting
Software as a Service (SaaS)
Specialized Equipment
Stakeholder Management
Technical Consultation
Technical Enablement
Technology Process Improvement
Track-It
Training and Development (HR)
Troubleshooting
WAMP
Windows
Windows 7
Windows 95
Windows Batch Scripting
Worktech
Fernando Matos Summary
Fernando Matos, based in Philadelphia, PA, US, is currently a Application Service Delivery Analyst at Inglis. Fernando Matos brings experience from previous roles at IESE- Institute of Social and Economic Studies, Eptura and Eptura (formerly Condeco Software). Fernando Matos holds a 2010 - 2015 Bachelors in Marketing @ La Salle University. With a robust skill set that includes AI & Automation, Access Management, Active Directory, Agile Project Management, Assistive Technology and more. Fernando Matos has 1 emails and 2 mobile phone numbers on RocketReach.
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