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Fernando Lacap Location
Central Luzon, Philippines
Fernando Lacap Work
Manager of Operations @ (May 2022 - Present)
Data Management Specialist @ (January 2015 - August 2022)
Virtual Admin Assistant @ (November 2013 - January 2015)
Senior Team Manager @ (January 2010 - January 2013)
Coach and Supervisor and Team Leader @ AOL Member Services Philippines Inc. / eTelecare Clark (September 2007 - January 2009)
Consultant Support Specialist (CAT-RED) @ AOL Member Services Philippines Inc. (May 2006 - August 2007)
Senior Community Action Team (CAT) Consultant @ AOL Member Services Philippines Inc. (February 2004 - April 2006)
Senior Technical Support Representative @ AOL Member Services Philippines Inc. (November 1999 - January 2004)
Fernando Lacap Education
Holy Angel University
Bachelor of Science (BS) (Electrical, Electronics and Communications Engineering)
1993-1999
Holy Angel University
High School
1989-1993
Angeles Elementary School 1983-1989
Fernando Lacap Skills
Outsourcing
BPO
Call Centers
Service Delivery
Recruiting
Contact Centers
Offshoring
Team Management
Inbound Marketing
Virtual Assistance
Recruitments
Online Data Entry
Customer Service
Training
Customer Satisfaction
Vendor Management
Performance Management
Management
Business Process Outsourcing (BPO)
Microsoft Office
Team Leadership
Business Process Outsourcing Bpo
Business Process Outsourcing
Fernando Lacap Summary
Fernando Lacap, based in Central Luzon, Philippines, is currently a Manager of Operations at DocDoc Pte. Ltd.. Fernando Lacap brings experience from previous roles at DocDoc Pte. Ltd., AFC Industries, Inc., Sutherland Global Services and AOL Member Services Philippines Inc. / eTelecare Clark. Fernando Lacap holds a 1993 - 1999 Bachelor of Science (BS) in Electrical, Electronics and Communications Engineering @ Holy Angel University. With a robust skill set that includes Outsourcing, BPO, Call Centers, Service Delivery, Recruiting and more. Fernando Lacap has 2 emails on RocketReach.
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