Customer Success Specialist Americas Central @ (June 2021 - Present)
Senior Customer Success Manager and Strategic Partnerships @ (February 2017 - January 2021)
Co-Founder and Consultant @ (November 2019 - Present)
Partnership Incentives Program @ (March 2016 - February 2017)
Senior Director Customer Success @ bamm.tv (February 2013 - February 2016)
Director of Business Development @ bamm.tv (September 2008 - February 2013)
Senior Manager Business Operations @ bamm.tv (October 2008 - September 2010)
Servicing Manager @ (September 2006 - October 2008)
Operations Project Manager @ (June 2002 - August 2004)
Fernando Estrada Education
University of San Francisco
Master of Business Administration (Marketing, Entrepreneurship)
2004-2006
Universidad Rafael Landívar
Bachelor of Arts (Engineering)
1997-2004
Universidad Rafael Landívar
(Industrial Engineering)
Fernando Estrada Skills
Final Cut Studio
CRM software
Social Media Marketing
Telecommunications
Team Building
International Sales
Sales Process
Business Strategy
New Business Development
Customer Relations
Outstanding Customer Service
Marketing Strategy
Start-ups
Salesforce.com
Strategic Partnerships
Negotiation
Video
Management
Customer Service
Market Research
Competitive Analysis
Marketing
Team Management
Product Marketing
Strategy
Online Advertising
Online Marketing
Sales
Entrepreneurship
Product Management
Mobile Devices
Digital Media
Business Development
Mobile Applications
E-commerce
Go-to-market Strategy
Lead Generation
Mobile Marketing
Content Strategy
Strategic Planning
Leadership
Project Management
Fernando Estrada Summary
Fernando Estrada, based in San Francisco, CA, US, is currently a Senior Customer Success Manager at Imperva. Fernando Estrada brings experience from previous roles at Scrum Alliance, Appdynamics, Juvo and Grupo Astratech. Fernando Estrada holds a 2004 - 2006 Master of Business Administration in Marketing, Entrepreneurship @ University of San Francisco. With a robust skill set that includes Final Cut Studio, CRM software, Social Media Marketing, Telecommunications, Team Building and more. Fernando Estrada has 2 emails and 5 mobile phone numbers on RocketReach.
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