Fernando Chung Email & Phone Number
Senior Manager - Customer Support @ Shoplogix - A Constellation Software Inc. Company
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Fernando Chung Location
- Hamilton, ON, CA
Fernando Chung Work
- 2024 -now Senior Manager - Customer Support @
- 2022 -2024 Customer Support Manager @
- 2016 -2022 Client Services Director @
- 2016 -2017 Technical Application Specialist @
- 2016 -2016 Manufacturing Support Analyst @
- 2015 -2016 Hardware and Software Support Engineer-Project Manager @
- 2014 -2015 Electronics Engineering Technologist - Hardware Design @
- 2013 -2014 Technical Support Representative [English and Spanish] @
- 2013 -2013 R and D Team Lead @
- 2012 -2013 R and D - Hardware Testing @
- 2012 -2013 Vice-Chair @ IEEE Student Branch at Centennial College
- 2012 -2013 Peer Mentor @
- 2011 -2013 Student Success and Support Staff @
- 2011 -2012 Test and Audit Computer Technician @
- 2011 -2011 Telemarketer @
Fernando Chung Education
- Centennial College
Associate's degree (Computer and Electronics Engineering Technology/Technician)
Fernando Chung Skills
- Collaborative Problem Solving
- Customer Retention
- Client Services
- Customer Service Operations
- Soft Skills
- Interpersonal Skills
- Multitasking
- AODA
- Coaching
- Resource Allocation
- Corrective Actions
- Analytic Problem Solving
- Technical Documentation
- Programmable Logic Controller (PLC)
- Process Engineering
- System Performance
- Analytical Skills
- Written Communication
- Workload Prioritization
- Service-Level Agreements (SLA)
- Problem Solving
- Continuous Process Improvement
- Customer Service Management
- Business Process Improvement
- Customer Support
- Technical Operations
- Project Management
- Engineering
- Lean Six Sigma
- PCB Design
- Troubleshooting
- Testing
- Electronics
- Technical Support
- Technical Training
- Quality Control
- Performance Testing
- Strategic Planning
- Continuous Improvement
- Hardware
- Embedded Systems
- Computer Hardware
- Microsoft Office
- Microsoft Excel
- Customer Service
- Teamwork
- Time Management
- Team Building
- Leadership
- Management
- Electronics Hardware Design
- MES
- Customer Satisfaction
- Product Training
- Resource Management
- People Management
- Electronic Engineering
- C
- Networking
- Windows 7
- Multisim
- Software Installation
- Technical Writing
- Windows XP Pro
- TCP/IP
- Microcontrollers
- Wireless Networking
- Labview
- Linux
- Information Technology
- Digital Electronics
- Network Administration
- Ultiboard
- Quality Assurance
- Inventory Management
- Electronic Hardware
- Computer Engineering
- ISO 14001
- Circuit Testing
- C++
- Research
- OEE
- Lean Manufacturing
- Debugging
- Developments
- E Procurement
- Project Direction
- Team Leadership
- Program Management
- Embedded C
- Manufacturing
- Training
- VHDL
- Windows XP
- IC
Fernando Chung Summary
- Fernando Chung, based in Hamilton, ON, CA, is currently a Senior Manager - Customer Support at Shoplogix - A Constellation Software Inc. Company. Fernando Chung brings experience from previous roles at Shoplogix - A Constellation Software Inc. Company, MEMEX Inc. and Costco Wholesale Canada. Fernando Chung holds a Associate's degree in Computer and Electronics Engineering Technology/Technician @ Centennial College. With a robust skill set that includes Collaborative Problem Solving, Customer Retention, Client Services, Customer Service Operations, Soft Skills and more. Fernando Chung has 2 emails and 1 mobile phone numbers on RocketReach.
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