Fermín Palacios Email
Head of Customer Service @ Arsys
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Fermín Palacios Location
- Logroño, RI, ES
Fermín Palacios Work
- 2014 -now Head of Customer Service @
- 2010 -2024 Customer Experience Manager @
- 2008 -2010 Business Line Manager @
- 2005 -2008 Product Line Manager (Hosting) and Business Unit Manager @
- 2000 -2005 Head of Programming Department @
Fermín Palacios Education
- Universitat Oberta de Catalunya
Doctor of Philosophy (Ph.D.) (social networks, quantitative methods, research, social sciences, data analysis)
2014-2018 - Universitat Oberta de Catalunya
Master's degree (quantitative methods, qualitative methods, research design, advanced statistics, marketing, e-commerce)
2011-2013 - Universitat Oberta de Catalunya
Licenciado (Marketing, marketing electrónico, canales de distribución, comercialización, investigación de mercados, investigación de marketing)
2009-2011 - Universidad Pontificia Comillas
Programa superior (Alta Dirección)
2009-2010 - Universidad Pontificia Comillas ICAI-ICADE
EMBA (Business administration)
2005-2007 - Universidad de La Rioja
Technical Engineer (Electronics)
1995-1999
Fermín Palacios Skills
- management
- marketing
- online marketing
- Cross Selling
- Up-selling
- Cloud Computing
- SaaS
- SEO
- E-commerce
- Business Strategy
- Web Marketing
- Marketing Strategy
- SEM
- Sales Management
- Social Media
- New Business Development
- Email Marketing
- Account Management
- Web 2.0
- Telecommunications
- Business Intelligence
- Customer Experience
- Hosting
- Online Advertising
- Web Hosting
- Start-ups
- E Commerce
- Start Ups
- Photoshop
- Team Leadership
- Microsoft Word
- Up Selling
Fermín Palacios Summary
- Fermín Palacios, based in Logroño, RI, ES, is currently a Head of Customer Service at Arsys Internet. Fermín Palacios brings experience from previous roles at Arsys Internet. Fermín Palacios holds a 2014 - 2018 Doctor of Philosophy (Ph.D.) in social networks, quantitative methods, research, social sciences, data analysis @ Universitat Oberta de Catalunya. With a robust skill set that includes management, marketing, online marketing, Cross Selling, Up-selling and more. Fermín Palacios has 1 emails on RocketReach.
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