Ferial Leech Email & Phone Number
National Customer Relations Manager @ CFAO Equipment SA
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Ferial Leech Location
- Johannesburg, GP, ZA
Ferial Leech Work
- 2019 -now National Customer Relations Manager @
- 2013 -2019 General Manager Human Resources @
- 2010 -2013 Risk and Sustainability Manager @
- 2008 -2010 Maintenance Manager @
- 2001 -2008 Manager Customer Support Services @
Ferial Leech Education
- University of South Africa/Universiteit van Suid-Afrika
Higher Certificate In Human Resources (Human Resources Management/Personnel Administration, General)
2014-2015 - University of the Witwatersrand
Higher Certificate in Business Management (Management Development Program)
2011-2011 - University of Cape Town Graduate School of Business
(Business/Commerce, General)
2006-2006 - Intec College
Matric (Mercantile Law, Business Economics, Accounting)
1995-1995
Ferial Leech Skills
- Customer Relationship Management (CRM)
- Customer Satisfaction
- Operational Excellence
- Operations Management
- Change Management
- Business Strategy
- Business Development
- Continuous Improvement
- Performance Management
- Recruitment and selection
- ISO Standards
- Succession Planning
- Workforce Planning
- Sustainability
- Recruiting
- Strategic Planning
- Risk Management
- Project Management
- Safety Management Systems
- Supplier Negotiation
- Research
- Management
- Process Improvement
- Induction
- Customer Service
- Employee Surveys
- Team Building
- Interviewing
- Employee Wellness
- Negotiation
- Labour Relations
- Employee Learning and Development
- Employee Relations
- Strategy
- Employee Engagement
- Training and Development
- Leadership Development
- Sales
- Multi Cultural Team Leadership
- VIP management
- Customer Relationship Management Crm
- Sheq Management
- Contract Management
- Forecasting
- Organizational Development
- Talent Management
- Budgeting
- Customer Management
- Coaching
- Customer Engagement
- Tactics
- Customer Relationship Management
Ferial Leech Summary
- Ferial Leech, based in Johannesburg, GP, ZA, is currently a National Customer Relations Manager at CFAO Equipment SA. Ferial Leech brings experience from previous roles at Eqstra Industrial Equipment. Ferial Leech holds a 2014 - 2015 Higher Certificate In Human Resources in Human Resources Management/Personnel Administration, General @ University of South Africa/Universiteit van Suid-Afrika. With a robust skill set that includes Customer Relationship Management (CRM), Customer Satisfaction, Operational Excellence, Operations Management, Change Management and more. Ferial Leech has 1 emails and 1 mobile phone numbers on RocketReach.
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