Ferdiyan Surya Email & Phone Number
Head of Market Management South East Asia General Distributors @ Mercedes-Benz Malaysia
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Ferdiyan Surya Location
- Kuala Lumpur, MY
Ferdiyan Surya Work
- Head of Market Management South East Asia General Distributors @ (January 2026 - Present)
- General Manager - South East Asia II Warranty, Technical and Customer Relations Management @ (July 2025 - January 2026)
- General Manager - SEAII Training @ (April 2024 - July 2025)
- General Manager - South East Asia II Warranty, Technical and Customer Relations Management @ (October 2018 - April 2024)
- Deputy Director - Customer Services and Technic Passenger Cars @ PT Mercedes Benz Distribution Indonesia (October 2015 - August 2025)
- Deputy Director - Aftersales Technic and Services @ (March 2013 - September 2015)
- General Manager - Aftersales Service, Spareparts and Accessories @ PT Piaggio Indonesia (April 2011 - February 2013)
- DND Service Development Section Manager @ (July 2009 - April 2011)
- Manager - National Service Development and Area Representative @ PT Indomobil Niaga International (April 2008 - June 2009)
- Group Head - Automobile (4W) Overseas Service @ PT Indomobil Niaga International (January 2005 - March 2008)
- Supervisor - Service and QA System Development for Automobile (4W), Motorcycle (2W) and Outboard Marine @ PT Indomobil Suzuki International (June 2001 - December 2004)
- Marketing Executive @ (January 2001 - May 2001)
Ferdiyan Surya Education
- Murdoch University
MBA (MBA, Business)
1999-2000 -
Bachelor (Bachelor, Mechanical Engineering)
1994-1999 - SMA Pangudi Luhur
(Physics)
1991-1994 - SMP Ora et Labora 1988-1991
- SD Don Bosco, Pondok Indah, Jakarta 1985-1988
- SD KBH, Balikpapan 1983-1985
- Wilchester Elementary School, Houston 1981-1983
Ferdiyan Surya Skills
- Customer Satisfaction
- Sales
- Marketing
- Customer Service
- Business Development
- Change Management
- Aftersales
- Spare Parts
- Technical Support
- Automotive
- Workshop Facilitation
- Training
- Project Planning
- Continuous Improvement
- Automobile
- Vehicles
- Pricing
- Warranty
- Logistics
- Automotive Aftermarket
- Kaizen
- Dealer Management
- Strategy
- Business Process
- Dealer Network Development
- Dealer Operations
- Call Centers
- Negotiation
- Sales Operations
- Management
- Operations Management
- Business Planning
- Strategic Planning
- Complaint Management
- Analysis
- Profit
- Product Marketing
- Organizational Development
- Engineering
- Product Development
- Supply Chain Management
- Sales Management
- Manufacturing
- English
- Microsoft Word
- Services
- Microsoft Excel
- Parts
- Mechanical Engineering
Ferdiyan Surya Summary
- Ferdiyan Surya, based in Kuala Lumpur, MY, is currently a Head of Market Management South East Asia General Distributors at Mercedes-Benz Malaysia. Ferdiyan Surya brings experience from previous roles at Mercedes-Benz Malaysia and PT Mercedes Benz Distribution Indonesia. Ferdiyan Surya holds a 1999 - 2000 MBA in MBA, Business @ Murdoch University. With a robust skill set that includes Customer Satisfaction, Sales, Marketing, Customer Service, Business Development and more. Ferdiyan Surya has 4 emails and 3 mobile phone numbers on RocketReach.
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