Ferdinand Martinez's Location
Manila, National Capital Region, Philippines
Ferdinand Martinez's Work
- Workforce Director @ iQor
- Workforce Director @ Sitel UK & Ireland
- Senior Workforce Manager @ Sitel UK & Ireland
- Workforce Manager @ Sitel UK & Ireland
- Workforce Manager @ EXL
- Workforce - Scheduling Supervisor @ TELUS International Philippines
- Process Engineer @ Samsung Electro-Mechanics
Ferdinand Martinez's Education
- University of Santo Tomas
Industrial Engineering
1994 - 1999
Ferdinand Martinez's Skills
- Call Centers
- Workforce Management
- Process Improvement
- BPO
- Program Management
- Capacity Planning
- Forecasting
- Call Center
- IEX
- Performance Management
Ferdinand Martinez's Summary
Ferdinand Martinez, based in Manila, National Capital Region, Philippines, is currently a Workforce Director at iQor, bringing experience from previous roles at Sitel and EXL. Ferdinand Martinez holds a 1994 - 1999 Industrial Engineering @ University of Santo Tomas. With a robust skill set that includes Call Centers, Workforce Management, Process Improvement, BPO, Program Management and more, Ferdinand Martinez contributes valuable insights to the industry. Ferdinand Martinez has 2 emails and 3 mobile phone numbers on RocketReach.
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