Femke Lans's Location
Amsterdam, NH, NL
Femke Lans's Work
- Project leader Future Ready: Employee Experience @ PGGM
- Founder @ Dear Customer
- Design Your Life Coach @ Design Your Life
- Associate @ Minkowski
- Projectleider Twinkle: Improving Customer Experience @ Bergman Clinics
- Liv inn (new concept) - Customer Experence design @ Habion
- Volunteer End of Life care @ Hospice Veerhuis
- Guest Lecturer Customer Experience @ Hotelschool The Hague
- Guest Lecturer Customer Experience and communication @ HU University of Applied Sciences Utrecht (Hogeschool Utrecht)
- HR manager (interim) @ WestlandUtrecht Bank
Femke Lans's Education
- University of Nijmegen
master (Communication Science)
1996 - 2001 - Johan de Witt- gymnasium1990 - 1996
- Zen hospice - San Francisco
(End of Life Care)
2017 - 2017
- Metta Institute
(End of life care - The Five Invitations by Frank Ostaseski)
2018 - 2018
Femke Lans's Skills
- Customer Experience
- Innovator
- Seminar Speaker
- Consumer Trends
- Customer Focus
- Customer Loyalty
- Customer Engagement
- Training & Development
- Strategic Consulting
- Customer Journey Mapping
Femke Lans's Summary
Femke Lans, based in Amsterdam, NH, NL, is currently a Project leader Future Ready: Employee Experience at PGGM, bringing experience from previous roles at Dear Customer, Design Your Life, Minkowski and Bergman Clinics B.V.. Femke Lans holds a 1996 - 2001 master in Communication Science @ University of Nijmegen. With a robust skill set that includes Customer Experience, Innovator, Seminar Speaker, Consumer Trends, Customer Focus and more, Femke Lans contributes valuable insights to the industry. Femke Lans has 3 emails and 2 mobile phone numbers on RocketReach.
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