Information Technology Infrastructure Library (ITIL) Foundation Version 3 (Best practices for IT Service Management (ITSM))
2010 - 2010
DMU Kenya
Bachelor of Business Information Technology (Information Technology)
2006 - 2008
Institute of Advanced Technology (IAT)
Microsoft Certified Systems Engineer (Network/Systems Administration based on Microsoft Products)
2000 - 2000
Computer Training Center
ACP Advanced Diploma in Computer Studies (Information Technology)
1995 - 1997
Felix Shilima's Skills
IT Service Management
System Administration
ITIL
Oracle Flexcube Functional
Project Management
Functional Requirements
Windows Server
Oracle Support
Active Directory
Microsoft SQL Server
Felix Shilima's Summary
Felix Shilima, based in Kenya, is currently a Head Of Operations at Fintech-Group, bringing experience from previous roles at Fintech-Group, Fintech Kenya Limited and Coca-Cola East & Central Africa Limited. Felix Shilima holds a 2023 - 2023 Strategic Management Certificate in Strategic Management @ European Business Institute of Luxembourg. With a robust skill set that includes IT Service Management, System Administration, ITIL, Oracle Flexcube Functional, Project Management and more, Felix Shilima contributes valuable insights to the industry. Felix Shilima has 1 email on RocketReach.