Felix Ortiz Email & Phone Number
Project Manager @ Computer Technology Services
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Felix Ortiz Location
- Albany, NY, US
Felix Ortiz Work
- Project Manager @ (December 2025 - Present)
- Director North America, Operational Services – ServiceNow @ (December 2023 - July 2025)
- Director, Shared Development Services - North America and Account Director (Sales) @ (January 2017 - December 2023)
- Project Manager and Principal Consultant, ServiceNow @ (January 2010 - January 2017)
- Senior Manager - Enterprise Business Applications @ (January 2003 - January 2010)
- Site Director @ (January 2002 - January 2003)
- Development Manager @ (January 2001 - January 2002)
- Technical Lead - MaxCustomer Application @ (January 2000 - January 2001)
- Technical Lead - Collier TopForm Application @ (January 1999 - January 2000)
- Software Developer, I.S. Leadership Development Program Member @ (January 1996 - January 1999)
Felix Ortiz Education
- RPI Lally School of Management
Master's degree (Management Information Systems, General)
1997-2000 - Siena University
Bachelor of Arts - BA (Computer Science)
1992-1996
Felix Ortiz Skills
- Customer Relationship Management
- Strategic Planning & Execution
- Process Optimization
- Change Management
- IT Strategy & Operations
- Budget Management
- Project Portfolio Management
- Cloud Computing
- IT Project & Program Management
- Risk Management
- Software Project Management
- Program Management
- Strategic Thinking
- Strategic Leadership
- Strategic Consulting
- Managed Services
- Pmp
- Dassm
- Customer Satisfaction
- Customer Retention
- Customer Support
- Sales
- Customer Acquisition
- Customer Loyalty
- Financial Modeling
- Financial Planning
- Software Development
- Business Process Improvement
- Strategic Planning
- Agile Project Management
- Risk Mitigation
- MIS
- Service-now.com
- Project Management
- ITIL Certified
- Certified Project Manager
- Scrum
- Business Analysis
- Business Intelligence
- Business Process
Felix Ortiz Summary
- Felix Ortiz, based in Albany, NY, US, is currently a Project Manager at Computer Technology Services. Felix Ortiz brings experience from previous roles at Cask, Cognizant, CompuCom and Taconic Biosciences. Felix Ortiz holds a 1997 - 2000 Master's degree in Management Information Systems, General @ RPI Lally School of Management. With a robust skill set that includes Customer Relationship Management, Strategic Planning & Execution, Process Optimization, Change Management, IT Strategy & Operations and more. Felix Ortiz has 1 emails and 2 mobile phone numbers on RocketReach.
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