Felix Kaiser Email & Phone Number
Head of Product, Customer Journeys @ Frontiers
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Felix Kaiser Location
- Zürich, ZH, CH
Felix Kaiser Work
- Head of Product, Customer Journeys @ (December 2021 - Present)
- Executive Product Advisor @ (January 2026 - Present)
- Lecturer 'Discovery and Design' @ (January 2022 - Present)
- Lead Journey Management @ (August 2020 - November 2021)
- Lead Digital Experience @ (July 2019 - July 2020)
- Senior Customer Experience Manager @ (April 2017 - June 2019)
- Senior Experience Owner @ (August 2015 - March 2017)
- Lecturer "CAS Online Shop and Sales Management" @ (January 2014 - January 2016)
- Senior Principal Consultant E-Commerce @ Namics (September 2008 - May 2015)
- Senior Consultant Digital Strategy @ (November 2006 - January 2008)
- Account and Project Manager @ (February 2003 - October 2006)
- Junior Project Manager @ Pixelpark (October 2002 - February 2003)
- Intern web developer @ i-clue interactive GmbH (September 2000 - February 2001)
Felix Kaiser Education
- INSEAD
Product Leadership Programme
2025-2025 - Hochschule Furtwangen
Master of Science (Computer Science in Media)
2005-2006 - Hochschule Furtwangen
German 'Diplom' (Computer Science in Media)
1999-2003
Felix Kaiser Skills
- Lean Product Management
- Net Promoter Score
- Product Discovery
- Product Design
- University Teaching
- Agile Project Management
- Program Management
- Business Transformation
- Leadership
- Hypergrowth
- Customer Experience
- Digital Strategy
- User Experience
- Business Development
- Project Management
- Consulting
- Management Consulting
- Agile Methodologies
- Lean Management
- User Experience (UX)
- Journey Management
- Team Leadership
- Customer Experience Management
- Digital Transformation
- Lateral Leadership
- Customer Journeys
- Customer Journey Mapping
Felix Kaiser Summary
- Felix Kaiser, based in Zürich, ZH, CH, is currently a Head of Product, Customer Journeys at Frontiers. Felix Kaiser brings experience from previous roles at Solarize, Berner Fachhochschule BFH and Swisscom. Felix Kaiser holds a 2025 - 2025 Product Leadership Programme @ INSEAD. With a robust skill set that includes Lean Product Management, Net Promoter Score, Product Discovery, Product Design, University Teaching and more. Felix Kaiser has 4 emails and 1 mobile phone numbers on RocketReach.
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