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Felipe Lugo Location
Mexico City, Mexico
Felipe Lugo Work
2024 -now IT Service Delivery Manager at AtoS ITIL® V4, Cobit® Agile Metodologies @
2010 -now IT On Site Support Cordinator and Service Desk Cordinator @
2010 -2012 Service Desk Analist @
2005 -2010 Service Desk Cordinator @ Cablevision, SA de CV
Felipe Lugo Education
ESCOM
Ing. en Sistemas Computacionales
2003-2008
Felipe Lugo Skills
Service Desk
Windows
Microsoft Office
Microsoft Excel
Microsoft Word
Customer Service
PowerPoint
English
Research
Outlook
Photoshop
Teaching
HTML
Lotus Notes
Windows 7
Windows XP
Desk Side Support
Windows 10
Windows 8.1
Windows Phone
iOS
Android
Blackberry
Novell
COBIT
Computer Hardware
LANDesk
Remote Troubleshooting
Computer Hardware Troubleshooting
Software Troubleshooting
Knowledge Management
Rolling Stock
Team Leadership
Capacity Management
Interpersonal Communication
Observation
Team Motivation
Teamwork
Team Management
ITIL Certified
Felipe Lugo Summary
Felipe Lugo, based in Mexico City, Mexico, is currently a IT Service Delivery Manager at AtoS ITIL® V4, Cobit® Agile Metodologies at Atos. Felipe Lugo brings experience from previous roles at Atos, Siemens and Cablevision, SA de CV. Felipe Lugo holds a 2003 - 2008 Ing. en Sistemas Computacionales @ ESCOM. With a robust skill set that includes Service Desk, Windows, Microsoft Office, Microsoft Excel, Microsoft Word and more. Felipe Lugo has 1 emails and 1 mobile phone numbers on RocketReach.
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