Felipe Castro Email & Phone Number

Senior IT End User Support Technician - Executive Support @ BIC

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Felipe Castro Location

Trumbull, CT, US

Felipe Castro Work

Senior IT End User Support Technician - Executive Support @ (December 2023 - Present)
Sales Engineer @ (May 2023 - December 2023)
Senior IT Asset Management Analyst @ (January 2020 - November 2022)
IT Support Engineer @ (May 2018 - January 2020)
Desktop Support Engineer @ (April 2016 - May 2018)
IT Support Specialist @ (July 2015 - April 2016)
IT Support Specialist @ (August 2013 - July 2015)
Genius Administrator @ (December 2010 - August 2013)

Felipe Castro Education

SalesOrg.io
Sales Development (Tech Sales)
2022-2022
CT State Norwalk 2010-2012

Felipe Castro Skills

Active Directory
Apple Hardware
Atlas
Audio Visual (AV) Systems
Automation
Business Continuity
Business-to-Business (B2B)
CHAMP
Challenger Sales
Channel Sales
Cold Calling
Community Outreach
Computer Repair
Configuration Management
Creative Problem Solving
Critical Thinking
Customer Interaction
Customer Relationship Management (CRM)
Customer Satisfaction
Customer Service
Customer Support
Data Privacy
Desktop Support
Device Management
Documentation
Endpoint Security
GSX
Hardware Support
HubSpot
IT Asset Management
IT Escalation
IT Hardware Support
IT Infrastructure Management
IT Management
IT Operations
IT Project & Program Management
IT Service Management
ITAD
Identifying Trends
Identity & Access Management (IAM)
Implementation Experience
Implementation Plans
Incident Response
Internet Protocol Suite (TCP/IP)
JSON
Jamf
JavaScript
Jira
Lead Generation
Leadership
Linux
Management
Marketing
Microsoft Excel
Microsoft Intune
Mobile Device Management
Negotiation
Network Configuration
Networking
New Hires
OS X
Okta Administration
On-call Support
Outbound Sales
Power User
Presentation Skills
Problem Solving
Product Demonstration
Product Management
Public Speaking
Python (Programming Language)
Relationship Building
Sales
Sales Engineering
Sales Presentations
Sales Prospecting
Sequence Diagrams
ServiceNow
ServiceNow Administration
Slack
Software Support
Software Updates
Software as a Service (SaaS)
Startups
System Administration
Systems Management
Team Coordination
Technical Analysis
Technical Support
Technical Writing
Technology Integration
Tier 2 Help Desk Support
Tier II
Troubleshooting
Tutorials
Vendor Relations
Virtual Private Network (VPN)
Written Correspondence
Zoom
iManage

Felipe Castro Summary

Felipe Castro, based in Trumbull, CT, US, is currently a Senior IT End User Support Technician - Executive Support at BIC. Felipe Castro brings experience from previous roles at Zorus, Indeed.com and Finn Dixon & Herling LLP. Felipe Castro holds a 2022 - 2022 Sales Development in Tech Sales @ SalesOrg.io. With a robust skill set that includes Active Directory, Apple Hardware, Atlas, Audio Visual (AV) Systems, Automation and more. Felipe Castro has 1 emails and 1 mobile phone numbers on RocketReach.