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Felicity Brown Location
New Orleans, LA, US
Felicity Brown Work
Community Engagement Professional @ (February 2024 - Present)
Account Manager @ (December 2021 - June 2024)
Customer Success Specialist @ (January 2021 - December 2021)
Sales Manager @ (January 2021 - December 2021)
Customer Success Manager @ (December 2016 - December 2020)
Felicity Brown Education
University of New Orleans
Bachelor of Science - BS (Business Administration, Management and Operations)
Felicity Brown Skills
Customer Support
Agile Methodologies
Conflict Resolution
Customer Satisfaction
Multitasking
Communication
Sales
Information Processing
Project Management
Product Management
Social Media
Product Design
Product Marketing
Public Speaking
Leadership
Design Thinking
Microsoft Office
Microsoft PowerPoint
Microsoft Excel
Enterprise Software
Rally
Confluence
Product Road Mapping
Product Launch
Product Development
Competitive Analysis
Financial Analysis
Financial Reporting
Community Outreach
User Experience (UX)
User Stories
Go-to-Market Strategy
Product Lifecycle Management
Business Strategy
Business Development
Market Analysis
Budgeting
Technical Documentation
Stakeholder Management
Cross-functional Team Leadership
KPI Reports
KPI Dashboards
User Requirements
Business Case
User Personas
Product Specification
Scope Management
product backlog
design and research
customer interview
Grievances
Development
TUPE
Grievance Resolution
Employee Engagement
Human Resources
Personnel Management
Training and Development
Workforce Planning
Disciplinary
Payroll Processing
Talent Acquisition
Strategy
Training &Amp
Talent Management
Redundancies
Employee Relations
Recruitment Advertising
Change Management
Training
Interviews
Recruitment/Retention
Organisational Alignment
Contract Negotiation
Succession Planning
Management
HR Policies
Coaching
Payroll
Recruiting
Employment Law
Performance Management
Culture Change
Felicity Brown Summary
Felicity Brown, based in New Orleans, LA, US, is currently a Community Engagement Professional at CenterWell Senior Primary Care. Felicity Brown brings experience from previous roles at AT&T, JPMorgan Chase & Co., T-Mobile and Carters Inc.. Felicity Brown holds a Bachelor of Science - BS in Business Administration, Management and Operations @ University of New Orleans. With a robust skill set that includes Customer Support, Agile Methodologies, Conflict Resolution, Customer Satisfaction, Multitasking and more. Felicity Brown has 2 emails and 2 mobile phone numbers on RocketReach.
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