Felicity Bell Email & Phone Number
Head of Customer Care @ Dawn
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Felicity Bell Location
- London, GB
Felicity Bell Work
- Head of Customer Care @ (February 2025 - Present)
- Head of Customer Operations @ (July 2022 - February 2025)
- Head Of Customer @ (March 2022 - June 2022)
- Head Of Delight @ (August 2019 - February 2022)
- Head Of Customer Experience @ MedicAnimal (June 2016 - June 2019)
- Regional Service Manager @ MedicAnimal.com (June 2011 - May 2016)
- Project Manager @ (May 2009 - February 2011)
- Service Manager @ (February 2007 - February 2009)
Felicity Bell Skills
- Management
- Contact Centers
- KPI Reports
- Customer Experience
- Start-ups
- E-commerce
- Call Center Development
- Customer Satisfaction
- KPI Implementation
- New Business Development
- eGain
- Lean Six Sigma
- Hybris
- Risk Assessment
- Project Planning
- Call Center Administration
- Management by Objectives
- Data Analysis
- Performance Appraisal
- Team Management
- CRM
- Animal Nutrition
- Support Workers
- Supported Living
- Recruiting
- Team Building
- Tableau
- Process Improvement
- Microsoft Office
- Drug Safety
- RTD
- Google Drive
- Pet Healthcare
- E Commerce
- Sales
- Start Ups
- Team Leadership
- Call Centers
- PowerPoint
- Marketing
- Strategy
- Business Development
- Microsoft Excel
- Customer Relationship Management
- Leadership
- Project Management
- Customer Service
- Analysis
- Business Process Improvement
- Business Strategy
Felicity Bell Summary
- Felicity Bell, based in London, GB, is currently a Head of Customer Care at Heights. Felicity Bell brings experience from previous roles at HURR, Feel - Wellness, Reimagined, allplants and MedicAnimal. With a robust skill set that includes Management, Contact Centers, KPI Reports, Customer Experience, Start-ups and more.
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