Felicia Zusman Email & Phone Number
Managing Director, Brand Experience and CX Design @ Blue Cross Blue Shield Association
Felicia Zusman's Location
Evanston, IL, US
Felicia Zusman's Work
- Managing Director, Brand Experience and CX Design @ Blue Cross Blue Shield Association
- Director, Consumer Experience @ Blue Cross Blue Shield Association
- Director, Innovation and Design @ Blue Cross Blue Shield Association
- Design Strategist, Operations Excellence (Opx), RD and E @ SC Johnson
- Innovation Navigator, Enabling Innovation @ SC Johnson
- Senior Research Designer, Corporate New Ventures @ SC Johnson
- User and Design Researcher @ own consultancy
- Contractor: User Research @ Herman Miller
- Industrial Design Intern @ Amar Patel
- Engineering Administrator @ ASME (The American Society of Mechanical Engineers)
Felicia Zusman's Education
- Institute of Design, Illinois Institute of Technology2001 - 2004
- The Cooper Union1994 - 1998
Felicia Zusman's Skills
- Rapid Prototyping
- Qualitative Research
- Consumer Insights
- Idea Generation
- Product Innovation
- Research Design
- Persona
- Ideation
- Focus Groups
- Industrial Design
Felicia Zusman's Summary
Felicia Zusman, based in Evanston, IL, US, is currently a Managing Director, Brand Experience and CX Design at Blue Cross Blue Shield Association, bringing experience from previous roles at Blue Cross Blue Shield Association and SC Johnson. Felicia Zusman holds a 2001 - 2004 Institute of Design, Illinois Institute of Technology. With a robust skill set that includes Rapid Prototyping, Qualitative Research, Consumer Insights, Idea Generation, Product Innovation and more, Felicia Zusman contributes valuable insights to the industry. Felicia Zusman has 4 emails on RocketReach.
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