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Felicia Conley Location
Grandview, MO, US
Felicia Conley Work
Technical Support Specialist @ (May 2026 - Present)
Technical Support Specialist @ (May 2026 - Present)
Customer Service Associate @ (May 2023 - February 2026)
Customer Service Specialist @ (May 2023 - February 2026)
Customer Service Representative @ City of Kansas City, MO-KC Water (January 2022 - January 2023)
Moderator @ (January 2015 - January 2022)
Administrative Assistant @ OfficeTeam Health Care (January 2012 - January 2013)
Executive Administrative Assistant @ (January 2011 - January 2012)
Product Support Assistant @ Garmin (January 2010 - January 2010)
Felicia Conley Education
Centriq's IT Career Program
Cloud and Cybersecurity Specialist
2024-2025
Centriq
Cybersecurity Specialist Program
Felicia Conley Skills
Account Management
Active Directory
Active Listening
Client Relations
Client Services
Cold Calling
Common Sense
Communication
Computer Literacy
Computer Repair
Conflict Resolution
ConnectWise
Contact Centers
Critical Thinking
Customer Experience
Customer Interaction
Customer Retention
Customer Satisfaction
Customer Service
Customer Success
Customer Support
Customer-Focused Service
Documentation
Domain Name System (DNS)
Dynamic Host Configuration Protocol (DHCP)
Easily Adaptable
Employee Benefits
Engagement Management
English
Group Health Insurance
Group Insurance
Healthcare Management
Help Desk Support
Human Resources
IT Operations
Information Technology Infrastructure
Insurance
Keyboards
Leadership
Leadership Development
Linux
LiveChat HelpDesk
M365
Management
Managing Accounts (Accounting)
Mandates
Microsoft Azure
Microsoft Office
Microsoft PowerPoint
Microsoft Products
Mitigation Strategies
Multitasking
Network Security
Networking
Office 365
Operational Efficiency
Oral Communication
Order Processing
Organization Skills
Powershell
Privacy Regulations
Problem Solving
Product Knowledge
Product Quality
Professional Manner
Professional Phone Skills
Professional Services
Project Management
Quotations
Recruiting
Recycling
Relationship Building
Relationship Development
Reporting Systems
Research Skills
Sales
Salesforce.com
Screens
Skilled Multi-tasker
Soft Skills
Strategic Planning
Strategic Thinking
Support Services
Talent Acquisition
Team Building
Team Leadership
Teamwork
Tech Career Skills
Technical Support
Terminology
Thinking Skills
Time Management
Training
Troubleshooting
Windows
Windows 11
Wireshark
Zendesk
Felicia Conley Summary
Felicia Conley, based in Grandview, MO, US, is currently a Technical Support Specialist at ISPN. Felicia Conley brings experience from previous roles at ISPN, Farmers Insurance and City of Kansas City, MO-KC Water. Felicia Conley holds a 2024 - 2025 Cloud and Cybersecurity Specialist @ Centriq's IT Career Program. With a robust skill set that includes Account Management, Active Directory, Active Listening, Client Relations, Client Services and more. Felicia Conley has 1 emails and 3 mobile phone numbers on RocketReach.
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