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Federico Ortiz Location
Argentina
Federico Ortiz Work
2020 -now Head of Commercial Planning @
2019 -now Head of Alternative Sales Channels @
2019 -now Functional Leader @
2012 -2018 Project Manager Team Lead @
2010 -2012 Engagement Manager @ IBM Argentina
2010 -2012 Team Leader and Process Owner of SA and D @ IBM Argentina
2007 -2010 Customer Service Center Team Leader @ IBM Argentina
2007 -2009 Team Leader @ IBM Argentina
2006 -2007 Customer Service Center Team Coordinator @ IBM Argentina
2003 -2006 Customer Service Center Representative @ IBM Argentina
Federico Ortiz Education
Universidad Centro de Altos Estudios en Ciencias Exactas (Universidad CAECE)
Licenciatura (Sistemas)
1998-2005
Colegio Ricardo Gutierrez
Perito Mercantil
1992-1996
Federico Ortiz Skills
Service Delivery
Customer Service
IT Management
IT Outsourcing
IT Service Management
Incident Management
ITIL
Leadership
Oracle
Unix
PMI
Outsourcing
High Availability
Disaster Recovery
Help Desk Support
Mainframe
MS Project
Project Management
Team Leadership
AIX
Sla
Data Center
Telecommunications
PMO
Lotus Notes
SQL
Service Management
Software Project Management
Business Process
MIS
Business Analysis
IT Operations
Sales
Engineering
Service Level Agreements Sla
Service Level Agreements
Federico Ortiz Summary
Federico Ortiz, based in Argentina, is currently a Head of Commercial Planning at Laboratorios Andrómaco. Federico Ortiz brings experience from previous roles at Laboratorios Andrómaco and IBM Argentina. Federico Ortiz holds a 1998 - 2005 Licenciatura in Sistemas @ Universidad Centro de Altos Estudios en Ciencias Exactas (Universidad CAECE). With a robust skill set that includes Service Delivery, Customer Service, IT Management, IT Outsourcing, IT Service Management and more. Federico Ortiz has 3 emails on RocketReach.
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