Faye Fei Email
Customer Service Manager @ Food Union
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Faye Fei Location
- Shanghai, China
Faye Fei Work
- Customer Service Manager @ (May 2018 - Present)
- Customer Service Manager @ (January 2017 - May 2018)
- Call Center and E-commerce Manager @ (January 2012 - January 2015)
- Executive Account Manager @ Sykes (November 2006 - September 2012)
- Account Manager @ (February 2002 - November 2006)
Faye Fei Education
- Shanghai University
GLMBA (Global Local Management)
2010-2012 - China Agricultural University
BBA (Audit Accounting)
2007-2009 - Tonji University
BBA (Tourism & Marketing)
2000-2002 - CERTIFICATIONS
Faye Fei Skills
- CRM
- Customer Experience
- Call Center
- Management
- E-commerce
- Program Management
- BPO
- Outsourcing
- Team Building
- Project Management
- Team Management
- Leadership
- Customer Service
- Call Centers
- Vendor Management
- Performance Management
- Recruiting
- Service Delivery
- Negotiation
- Interviews
- 外包
- 项目管理
- 客户关系管理
- 管理人员
- 客户体验
- 计划管理
- 领导力
- 呼叫中心
- 商业流程委外
- 招聘
- 电子商务
Faye Fei Summary
- Faye Fei, based in Shanghai, China, is currently a Customer Service Manager at Food Union. Faye Fei brings experience from previous roles at 伊利集团, Fuji Xerox, Sykes and eBay. Faye Fei holds a 2010 - 2012 GLMBA in Global Local Management @ Shanghai University. With a robust skill set that includes CRM, Customer Experience, Call Center, Management, E-commerce and more. Faye Fei has 1 emails on RocketReach.
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