Farouk Serubula Email
IT Solutions Architect @ Robust Technologies
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Farouk Serubula Location
- Uganda
Farouk Serubula Work
- 2021 -now IT Solutions Architect @
- 2015 -2021 Software Engineer @
- 2015 -2021 Windows Insider @
- 2019 -2021 IT Service Desk Supervisor @
- 2017 -2019 IT Technical Lead - IT Service Desk @
- 2016 -2017 IT Process Coordinator @
- 2016 -2016 IT Service Desk Technical Agent @
- 2015 -2016 Mobile Money Back - Office Customer Support Admin @
- 2014 -2016 Mobile Money Products Tester - Customer Operations Project Team @
- 2013 -2016 Call Centre Buffer Team Leader @
- 2013 -2013 Mobile Money Customer Service Advisor @
- 2012 -2013 General Customer Service Advisor @
- 2017 -2020 IT Service Management Reporting Analyst @
- 2012 -2014 Junior Software Developer @ Thoughtster Solutions Limited
- 2009 -2011 School Bursar @ Niyyat Primary School - Kampala
- 2009 -2011 Primary School Teacher @ Niyyat Primary School - Kampala
Farouk Serubula Education
- Sikkim Manipal University Distance Education 2009-2012
Farouk Serubula Skills
- Research
- Java
- Customer Experience
- Telecommunications
- Microsoft Office
- Customer Satisfaction
- Troubleshooting
- Service Delivery
- Software Development
- Training
- Teaching
- Team Leadership
- Team Management
- JavaScript
- Microsoft Excel
- Leadership
- Customer Service
- Customer Retention
- Network Design
- Relational Databases
Farouk Serubula Summary
- Farouk Serubula, based in Uganda, is currently a IT Solutions Architect at Robust Technologies. Farouk Serubula brings experience from previous roles at Robust Technologies, Microsoft and MTN Uganda. Farouk Serubula holds a 2009 - 2012 Sikkim Manipal University Distance Education. With a robust skill set that includes Research, Java, Customer Experience, Telecommunications, Microsoft Office and more.
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