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Farhan Malik Location
Cary, NC, US
Farhan Malik Work
Senior Contact Center Engineer @ (April 2022 - Present)
Sr. Contact Center Engineer @ Optanix (May 2015 - April 2022)
Cisco Contact Center Engineer @ (December 2012 - May 2015)
VoIP Engineer @ (July 2011 - December 2012)
Telecommunication Analyst @ (February 2011 - July 2011)
Application Specialist ( Contact Centre - Services and Operations) @ (November 2007 - March 2011)
Farhan Malik Education
Ryerson University
B-Eng (Computer Engineering)
2002-2007
Farhan Malik Skills
Cisco Call Manager
VoIP
Unified Communications
IVR
Contact Centers
SIP
Cisco Technologies
TCP/IP
Telecommunications
Lan Wan
IEX
Telephony
QoS
IP
CTI
ACD
EIGRP
TDM
IP PBX
H.323
Avaya
Voice Over Ip
SS7
Farhan Malik Summary
Farhan Malik, based in Cary, NC, US, is currently a Senior Contact Center Engineer at NWN Carousel. Farhan Malik brings experience from previous roles at Optanix, Cisco, AT&T and State Farm Insurance. Farhan Malik holds a 2002 - 2007 B-Eng in Computer Engineering @ Ryerson University. With a robust skill set that includes Cisco Call Manager, VoIP, Unified Communications, IVR, Contact Centers and more. Farhan Malik has 2 emails and 1 mobile phone numbers on RocketReach.
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