Farah Eid Email
Go-To Market Lead @ VOIS
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Farah Eid Location
- Giza, Giza Governorate, EG
Farah Eid Work
- Go-To Market Lead @ (February 2025 - Present)
- Billing Helpdesk Advisor @ (November 2023 - January 2025)
- Performance Manager @ (August 2023 - November 2023)
- Operations Admin Support and BAT tester @ (May 2022 - August 2023)
- Open orders Advisor @ (August 2021 - May 2022)
- Customer Care Advisor @ (January 2021 - August 2021)
- Market Lead @ VOIS-VODAFONE GROUP (February 2025 - Present)
- Help Desk Specialist @ VOIS-VODAFONE GROUP (December 2023 - February 2025)
- Performance Manager @ VOIS-VODAFONE IRE (August 2023 - December 2024)
- Operational Specialist @ VOIS-VODAFONE IRE (May 2022 - August 2023)
- Advisor @ VOIS-VODAFONE IRE (August 2021 - May 2022)
- Customer Service Advisor @ VOIS-VODAFONE IRE (January 2021 - August 2021)
Farah Eid Education
- Misr University for Science and Technology
Bachelor's Degree (Foreign Languages and Literatures, General)
2018-2022
Farah Eid Skills
- BMC Remedy Ticketing System
- Business Requirements
- Challenging Assumptions
- Cross-functional Coordination
- Customer Experience
- Customer Satisfaction
- Customer Service
- Customer Support
- Data Analysis
- Data Collection
- Data Management
- Deadline Oriented
- Decision-Making
- Defining Product Requirements
- Delivery Performance
- Documentation
- English
- Executive Decision-making
- Foreign Languages
- Go Live Support
- Go-to-Market Strategy
- Italian
- Labor and Delivery
- Meeting Facilitation
- Microsoft Excel
- Microsoft Power Apps
- Monitoring Performance
- Multi-task & Handle High-volume Workloads
- Multiple Project Coordination
- Onboarding
- Operational Readiness
- Operational Requirements
- Operational Test & Evaluation
- Operations Management
- Performance Reporting
- Planning Budgeting & Forecasting
- Process Improvement
- Process Transitioning
- Project Stakeholder Management
- Public Speaking
- Quality of Service (QoS)
- Real-time Monitoring
- Reporting & Analysis
- Requirements Gathering
- Service Launches
- Service Lifecycle Management
- Service Quality
- SharePoint
- Stakeholder Management
- Stakeholder Relations
- Streamlining Complex Work Processes
- Team Coordination
- Team Leadership
- Team Management
- Test Execution
- Test Preparation
- Testing
- Threat & Vulnerability Management
- User Journeys
Farah Eid Summary
- Farah Eid, based in Giza, Giza Governorate, EG, is currently a Go-To Market Lead at VOIS. Farah Eid brings experience from previous roles at VOIS. Farah Eid holds a 2018 - 2022 Bachelor's Degree in Foreign Languages and Literatures, General @ Misr University for Science and Technology. With a robust skill set that includes BMC Remedy Ticketing System, Business Requirements, Challenging Assumptions, Cross-functional Coordination, Customer Experience and more. Farah Eid has 1 emails on RocketReach.
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