FAQ (Pty) Ltd Information

Marketing support services we provide to end users (companies and organizations): - Content management websites, business directories, online forms, forums, blogs, surveys etc - Email - Search Engine Optimisation (SEO) - Newsletters & SMS campaigns - Social Media Marketing - Business Marketing Consulting Marketer support services we provide as a "virtual web department" to marketers in support of their clients, offer new services and generate new income streams. - Look at client web requirements, suggest options and prepare quotes to supply the service. - Look at client mobile application requirements, suggest options and prepare quotes to supply the service. - Hosting & backup of client websites. - Email Support (transfer of mail accounts, setup & remote client mail support) - Evaluate clients websites, brief marketer on issues and make suggestions on how to improve SEO and suggests steps ( and costs) to improve and maintain client's SEO. - Manage subscription services and sending of client newsletters & SMS campaigns - Assist with Social Media Marketing, publishing & reporting tools. - Provide an online monitoring service to help measure the exposure offered to clients. Development Support Services we provide to developers and agencies. - Business Mapping and Mind Mapping of new requirements. - Writing of User Requirement Specifications. - Assisting in the writing of System Specification documentation. - End user testing ( Web & Apps) - Project management of web and mobile projects. Systems Management Consulting we provide to end users (companies and organizations) - Analysis of client needs and planning of IT infrastructure ( computers, servers, network and wifi, CCTV systems and telephone systems) - Project management of hardware installations and maintenance