Fanny Lee Email
Service Quality and training manager @ NCS Group
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Fanny Lee Location
- Singapore
Fanny Lee Work
- Service Quality and training manager @ (April 2024 - Present)
- Service Quality and Trainng Manager @ (July 2016 - August 2024)
- Contact Center Operations Manager @ (July 2013 - July 2016)
- Regional Process Delivery Manager @ (September 2012 - July 2013)
- Business Process Manager @ (February 2011 - September 2012)
- Customer Service Operations Manager @ (July 2009 - February 2011)
- Team manager @ (July 2007 - February 2009)
- Customer Service Officer @ (July 2005 - July 2007)
Fanny Lee Education
- Monash University
Bachelor's degree (Information Technology)
2005-2007
Fanny Lee Skills
- Business Process Improvement
- Process Improvement
- Change Management
- Business Analysis
- Project Management
- Business Process
- Vendor Management
- Cross-functional Team Leadership
- Operations Management
- Program Management
- Six Sigma
- Supply Chain Management
- ITIL
- Supply Chain
- Management
- Project Portfolio Management
- Logistics
- SAP
- PMP
- Outsourcing
- COPC Registered Coordinator
- Training
- Research
- Engineering
- Cross Functional Team Leadership
Fanny Lee Summary
- Fanny Lee, based in Singapore, is currently a Service Quality and training manager at NCS Group. Fanny Lee brings experience from previous roles at Singtel, Arvato UK and DHL Supply Chain. Fanny Lee holds a 2005 - 2007 Bachelor's degree in Information Technology @ Monash University. With a robust skill set that includes Business Process Improvement, Process Improvement, Change Management, Business Analysis, Project Management and more. Fanny Lee has 1 emails on RocketReach.
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