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Fanny Lee Location
Singapore
Fanny Lee Work
2024 -now Service Quality and training manager @
2016 -2024 Service Quality and Trainng Manager @
2013 -2016 Contact Center Operations Manager @
2012 -2013 Regional Process Delivery Manager @
2011 -2012 Business Process Manager @
2009 -2011 Customer Service Operations Manager @
2007 -2009 Team manager @
2005 -2007 Customer Service Officer @
Fanny Lee Education
Monash University
Bachelor's degree (Information Technology)
2005-2007
Fanny Lee Skills
Business Process Improvement
Process Improvement
Change Management
Business Analysis
Project Management
Business Process
Vendor Management
Cross-functional Team Leadership
Operations Management
Program Management
Six Sigma
Supply Chain Management
ITIL
Supply Chain
Management
Project Portfolio Management
Logistics
SAP
PMP
Outsourcing
COPC Registered Coordinator
Training
Research
Engineering
Cross Functional Team Leadership
Fanny Lee Summary
Fanny Lee, based in Singapore, is currently a Service Quality and training manager at NCS Group. Fanny Lee brings experience from previous roles at Singtel, Arvato UK and DHL Supply Chain. Fanny Lee holds a 2005 - 2007 Bachelor's degree in Information Technology @ Monash University. With a robust skill set that includes Business Process Improvement, Process Improvement, Change Management, Business Analysis, Project Management and more. Fanny Lee has 1 emails on RocketReach.
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