Fady Wassef Email
Contact Center Team Manager @ Bank of America
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Fady Wassef Location
- Huntington Beach, CA, US
Fady Wassef Work
- Contact Center Team Manager @ (September 2022 - Present)
- Center Manager @ (September 2022 - January 2026)
- Account Resolution Associate Manager @ (October 2020 - Present)
- Collections Manager @ (October 2020 - September 2022)
- Fraud and Claims Operations Manager, Wells Fargo Bank, N.A. @ (February 2019 - October 2020)
- Auto Account Resolution Team Lead, Wells Fargo Bank, N.A. @ (November 2017 - February 2019)
- Account Team Lead @ (November 2017 - February 2019)
- Mortgage and Auto Loans Collector III, Wells Fargo Bank, N.A. @ (June 2015 - November 2017)
- Mortgage Specialist @ (June 2015 - November 2017)
Fady Wassef Education
- Ain Shams University
Bachelor's degree (Accounting and Finance)
Fady Wassef Skills
- Ability to work in a Team
- Ability to work under pressure
- Account Resolution
- Adaptability
- Analytical Skills
- Client Accounts
- Coaching
- Creativity
- Critical thinking and problem solving
- Cross-functional Communication
- Customer Communication
- Customer Engagement
- Data Reporting
- Decision-Making
- Education
- Effective Time Management
- Key Performance Indicators
- Leadership and Teamwork
- Leadership skills
- Management
- Mentoring
- Microsoft Excel
- Performance Appraisal
- Problem Solving
- Reporting
- Sales
- Self-motivation
- Skilled Multi-tasker
- Team Leadership
- Time Management
Fady Wassef Summary
- Fady Wassef, based in Huntington Beach, CA, US, is currently a Contact Center Team Manager at Bank of America. Fady Wassef brings experience from previous roles at Bank of America and Wells Fargo. Fady Wassef holds a Bachelor's degree in Accounting and Finance @ Ain Shams University. With a robust skill set that includes Ability to work in a Team, Ability to work under pressure , Account Resolution, Adaptability, Analytical Skills and more. Fady Wassef has 1 emails on RocketReach.
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