Fady Makin Location
Cairo, Cairo Governorate, EG
Fady Makin Work
- 2017 - now Head of Customer Experience @ Orange Egypt
- 2016 - 2018 Manager, Customer Experience (CeXp) – Commercial @ Orange Egypt
- 2015 - 2016 Manager, Customer Experience (CeXp) – Commercial @ Orange Egypt
- 2012 - 2015 Manager, Customer Experience (CeXp) – Commercial @ Orange Egypt
- 2007 - 2012 CS Commercial Projects Manager, Customer Service @ Orange Egypt
- 1999 - 2007 CRM Operation Support Supervisor @ Orange Egypt
- 2026 - now Founder @ CX Upside
- 1995 - 1999 Senior Trainer @ International Honorary Committee
Fady Makin Education
- Faculty of Commerce, Ain Shams University, Egypt1995 - 1999
- St Joseph Maronitte School1981 - 1995
Fady Makin Skills
- Business Development
- Customer Journey Mapping
- Customer Experience
- Customer Relationship Management (CRM)
- Contact Centers
- CRM
- Telecommunications
- Call Centers
- Call Center
- Mobile Devices
Fady Makin Summary
Fady Makin, based in Cairo, Cairo Governorate, EG, is currently a Head of Customer Experience at Orange Egypt. Fady Makin brings experience from previous roles at Orange Egypt. Fady Makin holds a 1995 - 1999 Faculty of Commerce, Ain Shams University, Egypt. With a robust skill set that includes Business Development, Customer Journey Mapping, Customer Experience, Customer Relationship Management (CRM), Contact Centers and more. Fady Makin has 6 emails and 7 mobile phone numbers on RocketReach.
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