Fadhil Hamid. Email
Head of Operations @ OTSAW
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Fadhil Hamid. Location
- Singapore
Fadhil Hamid. Work
- Head of Operations @ (June 2023 - Present)
- Project Manager (SAO) @ (September 2022 - March 2023)
- Senior Customer Support Manager (APAC) @ (November 2021 - July 2022)
- Co-Founder and General Manager (Part-Time) @ (January 2021 - January 2022)
- Regional IT Service Delivery Manager (APAC) @ (February 2021 - December 2021)
- Regional IT Field Support (APAC and Middle East) @ (March 2020 - December 2020)
- Information Technology Manager (SEA) @ (January 2019 - March 2020)
- Information Technology Engineer @ (June 2018 - December 2018)
- Information Technology Team Lead @ (January 2017 - June 2018)
- Deskside Engineer @ (June 2016 - January 2017)
- Founder @ Freedom Fusion Self Defense (August 2015 - June 2016)
- Audio Visual Technician @ Freelance AV Technician (December 2013 - June 2016)
- National Coach, Competition Manager, and IT Manager @ (December 2013 - August 2015)
- Pencak Silat Competition Manager | 28th SEA Games 2015 (Singapore) @ (December 2013 - July 2015)
- Consultant @ (September 2013 - September 2014)
- Club Security @ Naughty Girl (January 2007 - August 2009)
- Founder @ ABC Fusion Tuition (January 2005 - August 2009)
- Sales Marketing Executive and Sales Trainer @ Healthwise Pte Ltd (January 2004 - February 2005)
Fadhil Hamid. Education
- Lithan
Diploma in Infocomm Technology (Support (System Support))
2019-2020 - Lithan Hall Academy
Advanced Certificate in IT Services (Infrastructure Support)
2016-2016 - Institute of Technical Education
Nitec (Drafting and Design Technology/Technician, General)
2004-2005 - Bedok view secondary
N Levels (General Studies)
2000-2003 - Aljunied Primary School
Primary School Leaving Exams
1994-1999 - Lithan
Master of Business Administration (Information Technology)
- Lithan
Master's Degree (Infocomm Technology, System Support)
Fadhil Hamid. Skills
- Agile Methodologies
- Agile Project Management
- Athletics
- Blue team
- Budget Management
- Business Development
- Business Development Consultancy
- Business Process Improvement
- Client Relations
- Close Protection
- Cloud Computing
- Coaching
- Commercial Operation
- Communication
- Computer Hardware
- Conflict Management
- Continuous Integration and Continuous Delivery (CI/CD)
- Crisis Intervention
- Crisis Management
- Crisis Management and Problem-Solving
- Cross-Functional Collaboration
- Cross-functional Team Leadership
- Crowd Control
- Customer Relationship Management (CRM)
- Customer Satisfaction
- Customer Service
- Customer Service Excellence
- Cybersecurity
- Cybersecurity Incident Response
- Data-driven Decision Making
- DevOps
- ERP Implementations
- Event Management
- Event Planning
- Executive Protection
- Financial Management
- Global Operations Management
- Hardware Support
- IT Asset Management
- IT Hardware Support
- IT Infrastructure Management
- IT Infrastructure Operations
- IT Service Management
- IT security
- ITIL
- ITIL Certified
- Incident Management
- Information Security
- Information Technology
- Innovation and Technology Integration
- Leadership
- Managed Services
- Management
- Marketing
- Marketing Strategy
- Mediation
- Microsoft Excel
- Microsoft Office
- Negotiation
- Operation
- Operational Excellence
- Operational Planning
- Operational leadership
- Operations Administration
- Operations Management
- Outsourcing
- Performance Management
- Physical Security
- Problem Solving
- Project Management
- Public Relations
- Regulatory Compliance
- Sales
- Scaled Agile Framework
- Self Defense
- Service Delivery
- Service Strategy Development
- Situational Awareness
- Social Networking
- Sponsorship
- Sports
- Sports Management
- Stakeholder Management
- Strategic Planning
- Surveillance
- Team Building
- Team Leadership
- Team Motivation
- Teamwork
- Technical Expertise
- Technical Leadership
- Technical Support
- Technical Writing
- Time Management
- Training and Development (HR)
- Upselling
- Vendor Management
- Vendor and Client Relationship Management
- Volunteer Management
- it change management
Fadhil Hamid. Summary
- Fadhil Hamid., based in Singapore, is currently a Head of Operations at OTSAW. Fadhil Hamid. brings experience from previous roles at Apar Technologies, SIGFOX, Lurve IT Services and Infosys. Fadhil Hamid. holds a 2019 - 2020 Diploma in Infocomm Technology in Support (System Support) @ Lithan. With a robust skill set that includes Agile Methodologies, Agile Project Management, Athletics, Blue team, Budget Management and more. Fadhil Hamid. has 1 emails on RocketReach.
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