Fadel Mostefaoui Email & Phone Number
Senior Customer Success Specialist @ HelloConnect
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Fadel Mostefaoui Location
- Philippines
Fadel Mostefaoui Work
- Senior Customer Success Specialist @ (February 2025 - Present)
- Customer Care Professional @ (February 2025 - April 2026)
- Customer Support Representative @ (January 2023 - December 2024)
- Customer Service Representative @ (January 2023 - January 2024)
- Senior Technical Support Specialist — French Market @ (March 2023 - August 2024)
- Team Lead @ (January 2020 - December 2022)
- Operational Specialist @ (October 2018 - November 2020)
- Senior Customer Support Executive @ (January 2018 - January 2020)
- Call Center Customer Service Representative @ (April 2018 - September 2018)
- Customer Service Representative @ du telecom (September 2017 - March 2018)
- Sales Representative @ sama technology (December 2014 - August 2017)
Fadel Mostefaoui Education
- Deira International school
international Baccalaureate (Finance, General)
2009-2013 - American University in Dubai
Bachelor of Science (Information Technology)
Fadel Mostefaoui Skills
- Microsoft Office
- Leadership
- Microsoft Excel
- Social Media
- Strategic Planning
- Marketing Strategy
- Microsoft Word
- Account Management
- CRM Databases
- 4 Disciplines of Execution
- Arabic
- Asynchronous work
- Automation Engineering
- Bilingual Communications
- Building Leadership Teams
- Business Process Improvement
- CRM Integration
- CRM Software
- ChatGPT
- Chatbot Responses
- Chatbot Testing
- Chatbots
- Communication
- Cross-functional Collaborations
- Customer Engineering
- Customer Experience Consulting
- Customer Interaction Management
- Customer Retention
- Customer Satisfaction (CSAT)
- Customer Service
- Customer Service Operations
- Customer Service Representatives
- Customer Success
- Customer Support
- E-Commerce
- E-Commerce Integration
- English
- French
- Freshdesk
- Google Sheets
- Google Workspace
- HTML
- IT Automation
- Information Technology
- JavaScript
- Jira Service Desk
- KPI Dashboards
- Key Metrics
- Live Communication Server
- Mentoring
- Mobile Email
- Monitoring Performance
- Notion Productivity Software
- Operational Activities
- Operational Analysis
- Operational Efficiency
- Operational Execution
- Prompt Engineering
- REST APIs
- Remote Operations
- Reporting & Analysis
- Salesforce Integration
- Salesforce.com
- Search Engine Optimization (SEO)
- Service-Level Agreements (SLA)
- Shopify
- Slack
- Spanish
- Streamlining Complex Work Processes
- Team Building
- Teamwork
- Technical Leadership
- Telephone Support
- Ticketing Systems
- Website Consultation
- Website Localization
- Wix Website Builder
- WooCommerce
- WordPress
- WordPress Design
- Wordpress Development
- Workflow Automation
- Workflow Design
- Workflow Optimization
- Zendesk
Fadel Mostefaoui Summary
- Fadel Mostefaoui, based in Philippines, is currently a Senior Customer Success Specialist at HelloConnect. Fadel Mostefaoui brings experience from previous roles at HelloConnect, TELUS Digital and Telus International Academy Pvt Ltd.. Fadel Mostefaoui holds a 2009 - 2013 international Baccalaureate in Finance, General @ Deira International school. With a robust skill set that includes Microsoft Office, Leadership, Microsoft Excel, Social Media, Strategic Planning and more. Fadel Mostefaoui has 1 emails on RocketReach.
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