Fadel Hamed Email & Phone Number
Vice President Customer Success @ Cloudian Inc
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Fadel Hamed Location
- Benicia, CA, US
Fadel Hamed Work
- Vice President Customer Success @ (June 2018 - Present)
- Vice President Customer Success @ (August 2016 - May 2018)
- Sr. Director Customer Quality and Advocacy @ (October 2010 - July 2016)
- Head of GT and PT Operational Excellence @ (April 2005 - September 2010)
- Sr. Quality Engineer @ (February 2003 - April 2005)
- Founder, President and CEO @ Lambda Optics (December 1999 - December 2002)
- Staff Enginer @ (January 1997 - December 1999)
Fadel Hamed Education
- University of California, Berkeley
Doctor of Philosophy (Ph.D.) (Mechanical Engineering)
- UCLA
MS (Mechanical Engineering)
- UCLA
M. Eng (Integrated Manufacturing Engineering)
- San Francisco State University
BS (Mechanical Engineering)
- Ecoles des Peres Carmes
High School
- San Francisco State University
Bachelor of Science (Mechanical Engineering)
- UCLA
Master of Science (Mechanical Engineering)
Fadel Hamed Skills
- Voice of the Customer
- Software
- Customer Support
- Technical Understanding
- C-Level
- Six Sigma
- Cross-functional Team Leadership
- Process Improvement
- Operational Excellence
- Business Process Improvement
- Strategy
- Management
- Biotechnology
- Program Management
- Change Management
- Quality Assurance
- Manufacturing
- Leadership
- Analysis
- Enterprise Software
- Integration
- Strategy Formulation
- Lean Manufacturing
- Quality System
- Training
- Strategic Planning
- DMAIC
- Root Cause Analysis
- Quality Management
- Business Development
- Project Planning
- Talent Management
- Pharmaceutical Industry
- Business Strategy
- Process Engineering
- Process Simulation
- Validation
- Mergers & Acquisitions
- Vendor Management
- Black Belt
- Project Portfolio Management
- Design of Experiments
- PMO
- Business Process Re-engineering
- Continuous Improvement
- Customer Advocacy
- Customer Success
- Business Alignment
- Computer-Aided Engineering (CAE)
- Consulting
- Customer Engagement
- Customer Experience
- Customer Quality
- Customer Satisfaction (CSAT)
- Customer Service Operations
- Enterprise Operations
- Executive Team Alignment
- Mechanical Engineering
- Net Promoter Score
- Presales Technical Support
- Professional Services Delivery
- Regulatory Operations
- Reliability Engineering
- Service Delivery Models
- Strategic Accounts
- NetApp
- Photoshop
- Business Process Re Engineering
- Environmental Management Systems
- Cross Functional Team Leadership
- Mergers and Acquisitions
- Project Management
- Public Speaking
- Social Media
- Microsoft Office
Fadel Hamed Summary
- Fadel Hamed, based in Benicia, CA, US, is currently a Vice President Customer Success at Cloudian Inc. Fadel Hamed brings experience from previous roles at Siemens Healthineers, NetApp, Genentech and Amgen. Fadel Hamed holds a Doctor of Philosophy (Ph.D.) in Mechanical Engineering @ University of California, Berkeley. With a robust skill set that includes Voice of the Customer, Software, Customer Support, Technical Understanding, C-Level and more. Fadel Hamed has 3 emails and 3 mobile phone numbers on RocketReach.
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