Facility Gateway Critical Services Information

Imagine: your hospital, data center, retail center, or government organization has a power outage, but you can’t remember the last time you had your mission critical backup power serviced. Terrified at the thought of impending downtime, you call our Facility Gateway NOC monitoring emergency line. Within minutes, one of our field engineers is scheduled and dispatched to your site. Now that’s what we call unbeatable service. At Facility Gateway, we provide service to all mission critical equipment. This includes mission critical facility management, uninterruptible power systems, battery service and battery replacement, HVAC and generators, caps and fans replacement, and total battery and parts stocking. Our goal as a company is to help you eliminate downtime with our Facility Gateway Guarantee! Through multiple OEM options, our team can provide you with a variety of equipment ranging from 20 years old to brand new. Facility Gateway’s Wisconsin-based National Operations Center (NOC) provides you with 24/7 emergency services nationwide and to certain parts of Canada. Our experienced field engineers are trained to prepare for all mission critical situations, from 24/7/365 emergency response to a guaranteed response preventative maintenance visit. What else do our unbeatable services cover through the Facility Gateway Guarantee? -Replacement programs for batteries and parts, including capacitors and fans replacement -Critical equipment maintenance contracts with a guaranteed response time including tailor made preventative maintenance contracts to fit your business’ needs -Factory trained field engineers, each with over 20 years of experience -Billable technical support, 24/7/365 Ready to learn more about how we can help your mission critical business flourish? Visit our website or give our team a call at (866) 432-1711.