City Concierge, Inc. is a resort based hospitality company currently serving Mammoth Lakes. City Concierge developed the first integrated technology for the reservation process creating an independent reservation and guest service office, which became the forerunner to all other OTA companies in the STR space. With immediate brand recognition at launch, City Concierge captured 20%+ market share for its partner companies. Today, the company maintains a very high end short term and long term rental business, and still produces custom events for its clients.
Your time is precious and in limited supply, which is why MyConcierge only curates the best experiences and service providers for you to enjoy.
We promise personalised, relevant and tailored services, 24/7 and 365 days a year.
Equipped with our Black Book of service providers, our concierge team is able to:
-Consult with members in person
-Publish suggestions online and post to a member’s own VIP area (accessed by secure login)
-Record preferences in our custom CRM
-Send out member surveys to populate profiles and create personalised recommendations
-Live chat online
-Send itineraries and payment links
-Handle inbound calls to 800-CONCIERGE or private line (VIP only)
Our team raises the benchmark for concierge and lifestyle management services.
MyConcierge offers flexible member solutions for corporate, government and hospitality clients. Our prestigious client list includes government offices, real estate companies, luxury brands and global payment providers.
Our proprietary technology and service charter is now being used by concierge and lifestyle management companies across the world, providing international support to clients travelling to the destinations that we serve and ensuring common and transparent cooperation among our partners.