Everett Cheng Email
Vice President, SaaS Operations @ Epsilon
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Everett Cheng Location
- Toronto, ON, CA
Everett Cheng Work
- Vice President, SaaS Operations @ (January 2015 - Present)
- Vice President, Product Support @ (February 2015 - Present)
- Senior Director, Digital Platform Operations @ (May 2011 - January 2015)
- Director, Digital Platform Support and Escalation @ (January 2010 - April 2011)
- Senior Manager, Technology Operations @ (August 2008 - December 2009)
- Manager, Escalation Management Team @ (February 2007 - August 2008)
- Configuration Manager @ (April 2006 - February 2007)
- Software Quality Assurance Analyst @ (September 2004 - April 2006)
- Business Analyst @ (April 2003 - September 2004)
- Software Quality Assurance Analyst @ Castek Software Inc. (February 2002 - February 2003)
Everett Cheng Education
- Information Technology Institute 2000-2001
- University of Toronto
Bachelor of Science
1996-2000
Everett Cheng Skills
- Agile Methodologies
- SDLC
- Business Analysis
- Analytics
- IT Operations
- SQL
- CRM
- Vendor Management
- Microsoft SQL Server
- SaaS
- Data Warehousing
- Management
- ITIL
- Software Development
- Enterprise Architecture
- Digital Marketing
- Software Project Management
- Strategy
- Email Marketing
- Project Management
- Quality Assurance
- IT Strategy
- Configuration Management
- Software Quality Assurance
- Product Support
- Service Level Agreements
- Service Level Management
- Production Support
- ServiceNow
- JIRA
- Leadership
- Written Communication
- Software as a Service
- Sarbanes Oxley Act
- SAS70
- Communication
- DevOps
- Amazon Web Services
- Continuous Delivery
- Big Data
- Cloud Applications
- Cloudera
- F5 BigIP
- Apigee Api Management
- Web Applications
Everett Cheng Summary
- Everett Cheng, based in Toronto, ON, CA, is currently a Vice President, SaaS Operations at Epsilon. Everett Cheng brings experience from previous roles at Epsilon. Everett Cheng holds a 2000 - 2001 Information Technology Institute. With a robust skill set that includes Agile Methodologies, SDLC, Business Analysis, Analytics, IT Operations and more. Everett Cheng has 3 emails on RocketReach.
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