Workforce Management Analyst @ (May 2021 - August 2023)
Analyst, Workforce planning Analyst @ (May 2018 - May 2021)
Fraud and Chargeback Analyst @ (November 2015 - May 2018)
Msa @ Ata services (October 2014 - October 2015)
Operations Supervisor @ (November 2009 - October 2014)
Sales Floor Manager @ (February 2005 - June 2008)
Everett Baker Education
central high school
high school diploma (Basic Skills and Developmental/Remedial Education)
Everett Baker Skills
Customer Experience
Team Building
BPO
Sales
Customer Retention
Workforce Planning
Customer Satisfaction
Troubleshooting
Vendor Management
Team Management
Team Leadership
Process Improvement
Workforce Management
Sales Management
Operations Management
Microsoft Excel
Time Management
Customer Service
Management
Call Centers
Service Delivery
Analysis
Everett Baker Summary
Everett Baker, based in Salt Lake City, UT, US, is currently a Workforce Management Specialist at Wings Credit Union. Everett Baker brings experience from previous roles at Slingshot Technology, Inc., JetBlue Airways, Jet.com and Ata services. Everett Baker holds a high school diploma in Basic Skills and Developmental/Remedial Education @ central high school. With a robust skill set that includes Customer Experience, Team Building, BPO, Sales, Customer Retention and more. Everett Baker has 2 mobile phone numbers on RocketReach.
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