Evan Williams Email & Phone Number
Director of Customer Success
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Evan Williams Location
- Los Angeles, CA, US
Evan Williams Work
- Director of Customer Success @ Chorus Innovations (March 2025 - Present)
- Senior Director, Customer Success and Support @ (February 2024 - March 2025)
- Fractional Customer Success Operations Leader @ (May 2023 - February 2024)
- Strategic Advisor and Fractional VP of Customer Success @ (December 2021 - February 2024)
- Customer Success Coach @ (September 2022 - December 2022)
- Essentials Accelerator Mentor @ (August 2022 - December 2022)
- Director of Customer Success @ (November 2020 - December 2021)
- Senior Manager, Client Success @ (February 2020 - November 2020)
- Manager, Client Success @ (February 2018 - February 2020)
- Sr. Client Success Manager @ (August 2016 - February 2018)
- Sr. Client Solutions Manager @ (April 2015 - August 2016)
- Client Solutions Manager @ (February 2012 - April 2015)
- Information Technology Services @ University of San Diego (September 2008 - January 2011)
Evan Williams Education
- University of San Diego
Bachelor of Business Administration (B.B.A.)
Evan Williams Skills
- Dashboards
- Account Expansion
- Retention Management
- Customer Journey Mapping
- Customer Engagement
- Project Management
- SaaS
- Software Implementation
- Mobile Applications
- JIRA
- Salesforce.com
- Professional Services
- Customer Success
- Renewals
- Management
- Forecasting
- Gainsight
- Enterprise Software
- Customer Escalation Management
- Microsoft Excel
- Account Management
- Business Intelligence Tools
- Business Process Outsourcing (BPO)
- Business Relationship Management
- Business-to-Business (B2B)
- CRM Software
- CSS
- Client Services
- Communication
- Customer Experience
- Customer Experience Management
- Customer Relationship Management (CRM)
- Customer Retention
- Customer Satisfaction
- Customer Segmentation Strategy
- Cybersecurity
- Data Analysis
- Digital Transformation
- Expansion Strategy
- Growth Strategies
- HTML
- Hiring
- Information Technology
- Internal Communications
- Key Metrics
- Leadership
- Management Consulting
- Marketing
- Mobile Technology
- Negotiation
- Operational Excellence
- Performance Metrics
- Playbook
- Portfolio Management
- Presentation Skills
- Program Management
- Relationship Building
- Revenue Generation
- Sales
- Stakeholder Management
- Strategic Account Development
- Strategic Account Growth
- Strategic Leadership
- Strategic Relationships
- Strategy
- Team Building
- Team Leadership
- Team Management
- Team Mentoring
- Time Management
- Training
- Upselling
- Public Speaking
- Integration
- Travel
- SQL
Evan Williams Summary
- Evan Williams, based in Los Angeles, CA, US, is currently a Director of Customer Success at Chorus Innovations. Evan Williams brings experience from previous roles at Bitly, Growth Molecules, LLC and Catalyst Software. Evan Williams holds a Bachelor of Business Administration (B.B.A.) @ University of San Diego. With a robust skill set that includes Dashboards, Account Expansion, Retention Management, Customer Journey Mapping, Customer Engagement and more. Evan Williams has 1 emails on RocketReach.
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