EVAM Information

Evam is a leading provider of next generation customer engagement paradigms, tools and systems to connect enterprises to their customers and help them stay in touch with them through sustainable, mutually rewarding journeys that treat each customer as a unique individual. Evam empowers banks, telecommunication companies and others to process billions of interactions and ensure the right action to be taken in real-time to derive maximum business value. Evam’s unique solutions help enterprises to explore the power of big data and benefit from continuous and high-frequency insights. Evam gives the ability to take the right actions from the right channel in real-time and helps answer business challenges. Evam is used to increase revenue, retain customers, improve customer experience, reduce operational costs, detect fraud and acquire more customers. With Evam, a telco or bank can prevent losing a customer by making a personalized offer at the right time, an airline or retail company can engage each customer based on their context to improve satisfaction. Evam’s platform offers an out-of-the-box solution for enterprises to engage with their customers. Enterprises have the shortest time-to-market with Evam’s visual drag and drop interface which enables business strategies to turn into live running journeys and scenarios to generate immediate results. Evam is recognized by global analysts and is listed as a leader in real-time customer engagement and event stream processing. Evam is currently being used by many leading companies around the world to interact with over 600 million end-users in more than 35 countries every day.