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Eunice Lee Location
Singapore
Eunice Lee Work
Head, Customer Experience @ (July 2022 - Present)
Director, Head of Guest Insights and Experience @ (October 2019 - June 2022)
Head, Customer Experience Management, Global Consumer Banking @ (January 2016 - October 2019)
Group Lead, Client Services Manager, Markets and Securities Services @ (October 2011 - December 2015)
VP, Project Manager, Group Operations and Technology @ (August 2008 - September 2011)
Customer Service Manager, Branch Banking @ (August 2003 - August 2008)
Eunice Lee Education
National University of Singapore
Bachelor of social science (Sociology and Psychology)
2000-2003
Eunice Lee Skills
Branch Banking
Certified Scrum Master
Change Management
Client Focus
Client Relations
Client Services
Customer Journeys
Customer Service
Leadership
Management
Operations Management
Project Management
Strategic Planning
Team Management
Sales
Investments
Eunice Lee Summary
Eunice Lee, based in Singapore, is currently a Head, Customer Experience at HSBC. Eunice Lee brings experience from previous roles at Sentosa Development Corporation, Citi and United Overseas Bank Limited (UOB). Eunice Lee holds a 2000 - 2003 Bachelor of social science in Sociology and Psychology @ National University of Singapore. With a robust skill set that includes Branch Banking, Certified Scrum Master , Change Management, Client Focus, Client Relations and more. Eunice Lee has 1 emails on RocketReach.
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