Eugene Foo Email & Phone Number

Connected Services Manager @ UD Trucks India

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Eugene Foo Location

Singapore

Eugene Foo Work

2018 -now Connected Services Manager @
2015 -2018 Head of Sales @
2014 -2015 Head of Customer Operations and Support @
2011 -2014 Customer Service Manager @
2009 -2010 Desktop Team Leader @
2009 -2009 Business Analyst @
2008 -2009 Samsung Support Team Leader @
2006 -2008 Microsoft Technical Support Tier 2 Team Leader @
2005 -2006 Microsoft Technical Support Tier 2 Mentor @
2004 -2005 Microsoft Technical Support Tier 2 technician @
2006 -2006 Microsoft Technical Support Trainer and QA @ Datacom Connect Kuala Lumpur
2002 -2004 Telstra Bigpond Customer Service Representative @

Eugene Foo Education

COPC
(COPC Registered Coordinator)
2009-2009
CQUniversity
Bachelor (Information Technology)
1999-2002
Queenstown Secondary School

Eugene Foo Skills

Service Delivery
Quality Assurance
Team Management
Management
Process Improvement
Technical Support
Training
Leadership
Analysis
CRM
Customer Service
Change Management
Call Centers
IT Service Management
ITIL
Team Building
Team Leadership
Troubleshooting
Vendor Management
Business Analysis
SLA
Outsourcing
Business Process Improvement
Customer Satisfaction
Project Management
Service Management
Project Delivery
Telecommunications
Public Speaking
Marketing
Consulting
Europe
Help Desk Support
Shipping
Vendors
Windows
Sales
Non Technical
Australia
Microsoft Applications
Singapore
Complaints
Custom Software Development
Transaction Processing
Tier 2
HTTPS
Revenue
Security
Continuous Improvement
Desktop Computers
Key Performance Indicators
Metrics
Monitors
Samsung
Quarter
Human Resources
Africa
Data Center
Distribution Strategies
Forecasting
Languages
System
Business Services
Relationship Management
English
Managing Key Accounts
Offering
Reports
Budgeting
Daily Reports
Payroll Services
Spread
Datacom
Distributors
Resellers
Surveying
Philippines
Trains and Add Rails
Reporting
Stakeholders
Shares
Commercial Real Estate
Microsoft
IT Management
Written
Constraints
Information Technology
Customer Relations
Logistics
Floors
Business Development
IV
Core Competencies Include
Fleet Management
Strategic Planning
Operations
Visibility
Asia Pacific
Ing
Microsoft Certified Professional
Project
House
New Zealand
Engagement
COPC Registered Coordinator
Starters
Australian
Cloud Computing
LinkedIn
Oil and Gas
Internal Audit
Usa
Creep
Shell
Level 2
Walks
Malaysia
Government
Team Performance
Operational Issues
Frontline Management
Telematics
Business Process Management
Case Management
Operational Process Analysis
Agents
Cash
Platforms
Commerce
Key Accounts
Budgets
Multicultural
Customer Information
Middle East
Meetings
Delivery
Mandarin
COPC

Eugene Foo Summary

Eugene Foo, based in Singapore, is currently a Connected Services Manager at UD Trucks. Eugene Foo brings experience from previous roles at Astrata Group and Datacom Systems. Eugene Foo holds a 2009 - 2009 COPC. With a robust skill set that includes Service Delivery, Quality Assurance, Team Management, Management, Process Improvement and more. Eugene Foo has 2 emails and 1 mobile phone numbers on RocketReach.