Eugene de Gee Email & Phone Number

Vice President Operations @ Promowise

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Eugene de Gee Location

Cape Town, WC, ZA

Eugene de Gee Work

2026 -now Vice President Operations @
2025 -now Director of Operations @
2024 -2025 Director of Strategic Operations @
2022 -2024 Senior Manager: Business Enablement @
2021 -2022 Workflow Manager Communities @
2018 -2021 Regional Head of Support Services @
2017 -2018 Head of Service Performance @
2017 -2017 Group Central Service Delivery Manager @
2016 -2017 Planning Delivery Manager @
2015 -2016 Workforce Manager @
2015 -2015 Workforce Manager @
2013 -2015 Senior Workforce Management Analyst @
2012 -2013 Workforce Planner @
2011 -2012 Real Time Analyst @
2008 -2011 Team Leader @ Fusion Outsourcing Services
2006 -2008 Customer Serivce Agent @ Fusion Outsourcing Services
2005 -2006 Workshop Co-ordinator @ Computer Support Specialists

Eugene de Gee Education

Graduate School of Business - University of Cape Town
Postgraduate Diploma in Business Management (Postgraduate Diploma in Business Management, Business, Management, Marketing, and Related Support Services)
2023-2024
GetSmarter
Certificate in Strategic Business management (Certificate in Strategic Business management, Business Administration, Management and Operations)
2022-2022
Corporate Finance Institute® (CFI)
Certificate (Certificate, Statistics)
2021-2021
Corporate Finance Institute® (CFI)
Certificate (Certificate , Banking, Corporate, Finance, and Securities Law)
2021-2021
Udemy Alumni
Business Analyst Certificate (Business Analyst Certificate , Business Analysis)
2020-2020
Udemy Alumni
Certificate in Project Management (Certificate in Project Management , Project Management)
2020-2020
Go4sixsigma
Lean Six Sigma - Black Belt (Lean Six Sigma - Black Belt, Lean, Continous Improvement, Transformation)
2019-2019
Go4sixsigma
Lean Six Sigma Green Belt (Lean Six Sigma Green Belt, Lean, Continuous Improvement, Transformation)
2019-2019
Faculty Training Institute
Certificate Programme in Business Analysis (Certificate Programme in Business Analysis, Business/Commerce, General)
2018-2018
6Sigma Study
Lean Six Sigma - Yellow Belt (Lean Six Sigma - Yellow Belt , Lean Six Sigma, Continuous Improvement)
2018-2018
Aveta Business Institute
White Belt - Lean Six Sigma (White Belt - Lean Six Sigma, Continuous Improvement)
2018-2018
Faculty Training Institute
Information and Data Modelling (Information and Data Modelling, Business and Systems Analysis)
2017-2017
Stellenbosch University/Universiteit Stellenbosch
Finance for non financial managers (Finance for non financial managers, 2015)
2015-2015
Service Monitor
Forecasting and planning (Forecasting and planning, Demand Planning & forecasting Capacity)
2015-2015
Westridge High
Matric (Matric, High School/Secondary Diplomas and Certificates)
1998-2003

Eugene de Gee Skills

Call Centers
Performance Management
Team Management
Management
Coaching
Human Resources
Customer Service
Sales
Forecasting
BPO
Contact Centers
Outsourcing
Operations Management
Customer Satisfaction
Business Analysis
Call Center
Process Improvement
Workforce Management
Project Planning
Leadership
Sla
Service Delivery
Analysis
Change Management
CRM
Training
Avaya
Business Process Improvement
Customer Experience
Organizational Development
Team Leadership
Recruiting
Employee Engagement
Employee Relations
Workforce Planning
Project Management
Strategic Planning
Telecommunications
MIS
Microsoft Excel
Time Management
Account Management
Strategy
Data Analysis
Employee Training
Analytical Skills
Service Level Agreements

Eugene de Gee Summary

Eugene de Gee, based in Cape Town, WC, ZA, is currently a Vice President Operations at Promowise. Eugene de Gee brings experience from previous roles at Promowise, CXI, Luno and Amazon. Eugene de Gee holds a 2023 - 2024 Postgraduate Diploma in Business Management in Postgraduate Diploma in Business Management, Business, Management, Marketing, and Related Support Services @ Graduate School of Business - University of Cape Town. With a robust skill set that includes Call Centers, Performance Management, Team Management, Management, Coaching and more. Eugene de Gee has 3 emails and 2 mobile phone numbers on RocketReach.