Eugene de Gee Email & Phone Number

Vice President Operations @ Promowise

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Eugene de Gee Location

Cape Town, WC, ZA

Eugene de Gee Work

Vice President Operations @ (June 2026 - Present)
Vice President of Operations @ (June 2026 - Present)
Director of Operations @ (May 2025 - June 2026)
Director of Strategic Operations @ (October 2024 - March 2025)
Senior Manager: Business Enablement @ (January 2022 - October 2024)
Workflow Manager Communities @ (April 2021 - January 2022)
Regional Head of Support Services @ (December 2018 - April 2021)
Head of Service Performance @ (June 2017 - December 2018)
Group Central Service Delivery Manager @ (April 2017 - June 2017)
Planning Delivery Manager @ (February 2016 - March 2017)
Workforce Manager @ (August 2015 - January 2016)
Workforce Manager @ (May 2015 - August 2015)
Senior Workforce Management Analyst @ (November 2013 - April 2015)
Workforce Planner @ (January 2012 - November 2013)
Real Time Analyst @ (February 2011 - January 2012)
Team Leader @ (March 2008 - February 2011)
Customer Serivce Agent @ (June 2006 - March 2008)
Workshop Co-ordinator @ Computer Support Specialists (February 2005 - June 2006)

Eugene de Gee Education

Graduate School of Business - University of Cape Town
Postgraduate Diploma in Business Management (Business, Management, Marketing, and Related Support Services)
2023-2024
Graduate School of Business - University of Cape Town
Postgraduate Diploma in Business Management (Postgraduate Diploma in Business Management, Business, Management, Marketing, and Related Support Services)
2023-2024
GetSmarter
Certificate in Strategic Business management (Business Administration, Management and Operations)
2022-2022
Corporate Finance Institute® (CFI)
Certificate (Banking, Corporate, Finance, and Securities Law)
2021-2021
Corporate Finance Institute® (CFI)
Certificate (Statistics)
2021-2021
Udemy Alumni
Business Analyst Certificate (Business Analysis)
2020-2020
Udemy Alumni
Certificate in Project Management (Project Management)
2020-2020
Go4sixsigma
Lean Six Sigma - Black Belt (Lean, Continous Improvement, Transformation)
2019-2019
Go4sixsigma
Lean Six Sigma Green Belt (Lean Six Sigma Green Belt, Lean, Continuous Improvement, Transformation)
2019-2019
Go4sixsigma
Lean Six Sigma Green Belt (Lean, Continuous Improvement, Transformation)
2019-2019
Faculty Training Institute
Certificate Programme in Business Analysis (Business/Commerce, General)
2018-2018
6Sigma Study
Lean Six Sigma - Yellow Belt (Lean Six Sigma, Continuous Improvement)
2018-2018
Aveta Business Institute
White Belt - Lean Six Sigma (Continuous Improvement)
2018-2018
Faculty Training Institute
Information and Data Modelling (Business and Systems Analysis)
2017-2017
Stellenbosch University
Finance for non financial managers (2015)
2015-2015
Service Monitor
Forecasting and planning (Demand Planning & forecasting Capacity)
2015-2015
Westridge High
Matric (High School/Secondary Diplomas and Certificates)
1998-2003
Westridge High
Matric (Matric, High School/Secondary Diplomas and Certificates)
1998-2003

Eugene de Gee Skills

Call Centers
Performance Management
Team Management
Management
Coaching
Human Resources
Customer Service
Sales
Forecasting
BPO
Contact Centers
Outsourcing
Operations Management
Customer Satisfaction
Business Analysis
Call Center
Process Improvement
Workforce Management
Project Planning
Leadership
Sla
Service Delivery
Analysis
Change Management
CRM
Training
Avaya
Business Process Improvement
Customer Experience
Organizational Development
Team Leadership
Recruiting
Employee Engagement
Employee Relations
Workforce Planning
Project Management
Strategic Planning
Telecommunications
MIS
Microsoft Excel
Time Management
Account Management
Strategy
Data Analysis
Employee Training
Analytical Skills
Service Level Agreements

Eugene de Gee Summary

Eugene de Gee, based in Cape Town, WC, ZA, is currently a Vice President Operations at Promowise. Eugene de Gee brings experience from previous roles at Promowise, CXI and Luno. Eugene de Gee holds a 2023 - 2024 Postgraduate Diploma in Business Management in Business, Management, Marketing, and Related Support Services @ Graduate School of Business - University of Cape Town. With a robust skill set that includes Call Centers, Performance Management, Team Management, Management, Coaching and more. Eugene de Gee has 3 emails and 2 mobile phone numbers on RocketReach.