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Etuma’s text feedback categorization service lets you know what your customers are talking about, ranking feedback categories and sentiment in order of importance. This allows you to choose when to take action in acute cases. It also detects the sentiment per category, letting you know which aspects of your product, service, people, process, brands or marketing campaigns are positive or negative. All this in real-time and in ten languages. Our feedback categorization quickly uncovers the hidden opportunities residing in large amounts of text and presents them in a structurally and visually understandable way. Your customers may be looking for something you haven’t even thought of and you fail to capture that opportunity. We combine linguistics and information technology with industry-specific knowledge in a real-time semantic analysis tool.

View Top Employees from Etuma
Revenue $1 million
Employees 5 (4 on RocketReach)
Founded 2011
Address 1 Konepajankuja, Helsinki, Uusimaa 00510, FI
Phone +358 9 34781600
JavaScript, HTML, PHP +13 more (view full list)
Category Information Services, Media & Internet General, Enterprise Software, Customer Feedback Analysis, Media & Internet, Software, Feedback topic and topic-sentiment analysis, Text Analytics, Voice of the Customer, Data and Analytics, Customer Experience Management, Enterprise Feedback Management, Customer Experience Monitoring, Net Promoter Score, NPS Feedback Analysis, Employee Feedback Analysis
Web Rank 17 Million
Keywords text mining general meeting verbatim, etuma
SIC 7375, 73, 737
NAICS 51, 5112, 513, 511

Etuma Questions

The Etuma annual revenue was $1 million in 2023.

4 people are employed at Etuma.

Etuma is based in Helsinki, Uusimaa.

The NAICS codes for Etuma are [51, 5112, 513, 511].

The SIC codes for Etuma are [7375, 73, 737].

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