Etty Mercado Email & Phone Number
Operations Manager @ Credentia Inc
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Etty Mercado Location
- Altamonte Springs, FL, US
Etty Mercado Work
- Operations Manager @ (September 2023 - Present)
- Program Coordinator @ (January 2023 - Present)
- Enrollment Specialist @ (October 2022 - April 2025)
- Care Coordinator @ (January 2022 - January 2023)
- Superisor customer service @ 24-7 intouch inc (December 2017 - April 2025)
- Tech support for Wi-Fi and Internet (2021-2022) @ Charter Communications, Maitland FL (May 2021 - May 2022)
- Technical Support Specialist @ (January 2021 - January 2022)
- Customer Service Supervisor @ (January 2017 - January 2020)
Etty Mercado Skills
- Active Listening
- Client Interfacing Skills
- Client Services
- Communication
- Complaint Management
- Compliance Regulations
- Computer Literacy
- Coordination Of Projects
- Cross-Organization Collaboration
- Cross-departmental Communication
- Customer Experience
- Customer Interaction
- Customer Relationship Management (CRM)
- Customer Satisfaction
- Customer Service Management
- Customer Support
- Customer-Focused Service
- Data Analysis
- Decision-Making
- Enrollment Services
- Health Service Management
- Healthcare Leadership
- Interpersonal Skills
- Microsoft Office
- Operations Administration
- Operations Management
- Operations Process Improvement
- Organization Skills
- Passionate about Work
- Patient Advocacy
- Patient Assessment
- Patient Progress Monitoring
- Patient Support
- Payroll Processing
- Phone Manner
- Problem Solving
- Project Coordination
- Quality Assurance Standards
- Reporting & Analysis
- Reporting Metrics
- Resource Management
- Routing and Remote Access Service
- Skilled Multi-tasker
- Spanish
- Staff Development
- Strategic Data Analysis
- Supervisory Skills
- Technical Competence
- Technical Support
- Tenacious Work Ethic
- Training and Development (HR)
Etty Mercado Summary
- Etty Mercado, based in Altamonte Springs, FL, US, is currently a Operations Manager at Credentia. Etty Mercado brings experience from previous roles at Credentia, Thriveworks and 24-7 intouch inc. With a robust skill set that includes Active Listening, Client Interfacing Skills, Client Services, Communication, Complaint Management and more. Etty Mercado has 2 emails and 1 mobile phone numbers on RocketReach.
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